Position Summary Hello, we're Metro! Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow. Wherever we come from, whoever we are, everyone deserves safe and stable housing. In May of 2020, voters approved Measure 26-210 known as Metro Supportive Housing to fund services for people experiencing or at extreme risk of homelessness. Thanks to voters, Metro now partners with Clackamas, Multnomah and Washington counties to reduce homelessness through services that help people find and keep a safe and stable home. Housing insecurity and homelessness impact Black, Indigenous and People of Color (BIPOC) at disproportionately higher rates compared to white communities. Addressing homelessness and housing insecurity requires intentional efforts to address racial disparities and policies that continue to cause harm to BIPOC communities. The person hired into this role will apply these values as they take a human-centered approach to inspire, motivate, and empower others to continuously develop, learn and grow to better serve the many diverse communities that make up Metro. Metro's Housing Department is hiring for a Technical Assistance Program Manager to join the team. This role will be an integral part of the Regional Capacity Team, which is building out programming to support nonprofit direct homeless and housing service providers and is tasked with redefining how we strengthen and expand the region's ability to deliver effective and lasting solutions to homelessness. Currently the Regional Capacity Team's priorities are training and technical assistance for frontline service providers and may evolve in response to emerging needs. We are looking for a dynamic Technical Assistance Program Manager who is ready to lead the charge in developing and delivering innovative new programs to give nonprofit frontline, homeless service providers the tools they need to do their best work and make a difference. The person hired into this role will take the reins of a dynamic, new program to support Permanent Supportive Housing service delivery while working with leadership to envision, develop and deliver new opportunities for technical assistance across the region. This isn't just a job-it's a chance to be part of something bigger and make a difference in people's lives. As the Technical Assistance Program Manager you will: * Lead the conceptualization, launch and management of innovative Technical Assistance solutions-and potentially other opportunities to support service providers-with senior management, aimed at ensuring widespread access to secure housing solutions. * Take the reins of a technical assistance project on permanent supportive housing service delivery for culturally specific providers and communities of color that is currently running and requires consultant management, contract management and grant management for Permanent Supportive Housing service providers. * Take ownership of program planning from inception to completion, including drafting and monitoring budgets, timelines, deliverables, and metrics for success. * Develop and implement standardized systems, and guidelines for the delivery of technical assistance or other capacity building initiatives to ensure consistency and quality across non-profit service providers and jurisdictional partners. Facilitate strategic planning and implementation of regional technical assistance or other capacity building opportunities with jurisdictional partners. * Foster and maintain strategic relationships with key invested partners, including homeless service providers, people with lived experience of homelessness, and jurisdictional partners. * Drive and create ongoing strategic engagement initiatives, orchestrating community engagement summits, invested party roundtables and more. Present to legislative bodies and advisory committees. * Conduct ongoing evaluation of program effectiveness, identifying potential obstacles to achieving desired outcomes and recommending strategic adjustments as needed. * Propose and oversee program budgets, subjecting them to review by manager and directors to ensure prudent financial management. * Develop, launch and administer procurements, solicitations and requests for proposals. * Develop scopes of work with contractors, and manage contracts, in support of strategic goals. * Develop, launch and exercise diligent oversight of grant programs, monitoring for compliance with grant conditions and terms, maintain intake and accountability procedures, evaluate grants for program applicability, maintain grant records, and/or perform other related activities. * Work closely and collaboratively with your colleagues across the Supportive Housing Services Division to identify opportunities and develop regional programming to support frontline providers. * Be an ambassador to your work-and the Housing Department more broadly-to a variety of audiences including Metro Council, advisory committees, partner organizations and more. Attributes for success: * Strong understanding and working knowledge of the capacity challenges, needs and opportunities faced by homeless service and housing providers in the Portland region-and a working knowledge of the solutions to address them. * Knowledge and ability to lead with a racial equity lens and apply it throughout your work. * Exhibit both the capacity and willingness to work independently while also collaborating effectively as part of a team: when one of us succeeds, we all succeed. * Ability to develop and implement program work plans and strategic plans. * Adeptness at building strong relationships with external invested parties with an understanding of power dynamics and historic imbalances between government and community organizations. * Ability to skillfully navigate complex legal, policy and political challenges. * Demonstrate strong written and oral communication skills, effectively conveying ideas and information with clarity and professionalism. * Strong leadership and means to deliver on deadlines amidst competing priorities and sometimes unpredictable work environments. DIVERSITY AND INCLUSION At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work.This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro's goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community. Learn more about Metro's Diversity Action Plan TO QUALIFY We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant. Minimum qualifications: * Four years of experience in a similar position and * Bachelor's Degree in applicable area of study; or * Any combination of education and experience that provides the necessary knowledge, skills, and abilities to perform the classification duties and responsibilities. (Example could be Associate degree and six years of experience) Hybrid Telework At this time, this position is designated as "hybrid telework." You will have the option to work away from the office, although there may be times that coming into the office will be required. The manager will work with you to identify a schedule that balances the operational needs of the department and your needs. Employees must reside in Oregon or Washington to work at Metro If this statement is true for you, then you may be ineligible to apply: If I was terminated for cause during any of my employment with Metro, or resigned in lieu of termination, I understand I may be ineligible for rehire for a minimum of 3 years. Like to have qualifications: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Your transferable skills are any skills you have gained through education, work experience, including the military, or life experience that are relevant for this position. * Lived experience in housing instability, homelessness, or other institutional marginalization and/or working with people experiencing homelessness. * Direct experience working with Black, Indigenous and people of color (BIPOC) communities and other historically marginalized communities. * Demonstrated program design and implementation experience in the nonprofit or government sectors. SCREENING AND EVALUATION The application packet: The application packet consists of the following documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment. * Attach a resume covering relevant experience and education. Please be sure your resume includes the following for each employer: * Name of employer * Location * Dates of employment * Your title * Summary of your responsibilities * Attach a cover letter describing your experience and any other specialized qualifications relevant to the role. This should include your approach to diversity, equity and inclusion in your work. The selection process: We expect to evaluate candidates for this recruitment as follows. The selection process is subject to change. * Initial review of minimum qualifications * In-depth evaluation of application materials to identify the most qualified candidates * Consideration of top candidates/interviews * Testing/assessments (if applicable) * Reference check * Background, driving records check for finalist candidate (if applicable) COMPENSATION AND REPRESENTATION The full-salary range for this position is step 1: $89,024.00 to step 7: $119,329.60 annually. However, unless a candidate's qualifications justify, based on the Oregon Pay Equity Act requirements and Metro's internal equity review process, the appointment will likely be made between step 1: $89,024.00 to the equity range step 3: $ 98,155.20 annually. This position is not eligible for overtime and is represented by AFSCME union. It is classified as a Program Manager. Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions. View the classification description. Questions? Talent Acquisition Specialist: Megan Warneke Email: [email protected] Additional Information Equal employment opportunity All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made, or any other status protected by law. Accommodation Metro will gladly provide a reasonable accommodation to anyone whose specific disability prevents them from completing this application or participating in this recruitment process. Please contact the recruiter outlined in the job announcement in advance to request assistance. Veterans' preference Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans' preference for this job, please provide qualifying documents as instructed during the application process. Hybrid Telework Positions designated as "hybrid telework," meaning you will have the option to work away from the office, although there may be times that coming into the office will be required. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; Metro cannot support ongoing telework from other locations. Pay equity at Metro No matter who you are or where you work at Metro, you deserve to be paid fairly for the work you do. Every worker must get equal pay for equal work regardless of your gender, race, age, or other protected characteristics. Metro has established processes and conducts routine pay equity reviews as part of the hiring process to ensure compliance with the 2017 Oregon Pay Equity Act. Online applications Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, please contact the recruiter outlined in the job announcement in advance to request assistance. How to Apply For tips on how to apply and more information on what the application process looks like, visit Metro's "How to apply" page. Government Jobs For assistance with your account or to reset your password please visit GovernmentJobs "Help and Support" page.