In this role, you will have a dual function to support Customers, Application Engineer Teams, and Sales.

• Partial Discharge Monitoring Expert: You will provide worldwide support for applications in Transformers and Gas Insulated Substations, defining the most efficient monitoring solutions. This includes architecture, selection of the most appropriate coupler, and determining the coupler location based on the type and characteristics of the GIS or Transformer to be monitored. This role involves close cooperation with the Application Engineer Team, Field Service, and Technical departments to define the best solution for specific assets, as well as support in troubleshooting or onsite measurements. Visits to customer installations may be part of the job.
• Technical Support: You will primarily focus on America, providing technical support for Transformer and GIS monitoring solutions, particularly related to Partial Discharge and DGA. As a technical expert, you will work closely with the Engineering department to address technical issues and guide the Field Service department in troubleshooting and onsite interventions, ensuring the best technical support for customer satisfaction.
  
  

Organizing training sessions internally and externally for customers will also be part of your responsibilities.

The candidate is result driven, self-reliant professional with a strong technical background in monitoring

of high voltage assets and their integration covering Transformer, and GIS with deep knowledge and proven experience in particular for Partial Discharge and DGA.

Working experience with Qualitrol monitoring solutions will be highly valued, especially with Online

DGA, QTMS, QPDM, Integration of different systems with knowledge of SCADA communication and IEC61850 protocols would be highly valuable.

Responsibilities

• PD monitoring layout definition in particular related to coupler selection and layout to achieve the most efficient monitoring solution for the specific asset.
• Advanced Support for PD measurement, verification test onsite for system sensitivity and attenuation as well as noise reduction.
• Diagnose and troubleshoot both internal (i.e. Field Engineers) and external customer technical issues for various Monitoring devices:
• Transformer monitoring
• Online DGA (TM1, TM3, TM8)
• QTMS, Bushing Monitoring (QTMS-BM), and ITM509
• QPDM
• GIS monitoring
• QPDM, Gen3
• Research and identify solutions to software and hardware issues
• Remote support for installation, commissioning, maintenance, and repairs
• Pre-sales/post-sales assistance for CBM projects
• Provide prompt and accurate feedback to customers
• Being available for Customer visits and Onsite travelling
• Properly escalate unresolved issues to appropriate internal teams (e.g. Engineering, Quality)
• Ensure all issues are properly logged in SalesForce, prioritize and manage several open issues at one time
• Follow up with clients to ensure their systems are fully functional after troubleshooting
• Prepare accurate and timely reports
• Document technical knowledge in the form of notes
• Maintain strong, professional relationships with clients
• Internal and external practical customer training
• Travel in Support of the Field Service Organization
  

Qualifications

• Possess 8+ years of relevant experience i field service, R&D.
• Bachelor’s Degree in Electronic or Electronic Engineering or relevant field of study, preferred
• Wide Experience with Partial Discharge Measurement in GIS and Transformers
• Ability to understand and interpret detailed engineering documents, drawings, and wiring diagrams
• Strong analytical and problem-solving skills. Proven ability troubleshooting and finding practical solutions to complex issues to meet customer needs
• Excellent communications skills both verbal and written. Ability to interface with customers and other départements at different levels to communicate technical ideas and concepts clearly and in simple terms
  
  

Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Qualitrol

QUALITROL manufactures monitoring and protection devices for high value electrical assets and OEM manufacturing companies. Established in 1945, QUALITROL produces thousands of different types of products on demand and customized to meet our individual customers’ needs. We are the largest and most trusted global leader for partial discharge monitoring, asset protection equipment and information products across power generation, transmission, and distribution. At Qualitrol, we are redefining condition-based monitoring.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].

QUALITROL manufactures monitoring and protection devices for high value electrical assets and OEM manufacturing companies. Established in 1945, QUALITROL produces thousands of different types of products on demand and customized to meet our individual customers’ needs. We are the largest and most trusted global leader for partial discharge monitoring, asset protection equipment and information products across power generation, transmission, and distribution. At Qualitrol, we are redefining condition-based monitoring.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].