Major Responsibilities: * Provides consultation to leaders and staff on more complex team member relations issues involving physicians, allegations of harassment, discrimination, unfair treatment, etc. Identifies process improvement opportunities. * Serves as resource, mentor, and coach to Team Member Relations Consultants. Provides input to Dir Team Member Relations on staff effectiveness and developmental opportunities. Helps ensure caseloads are appropriately balanced. * Serves as a liaison between site based HR leadership and team member relations, ensuring proper communication, collaboration and information sharing and skillfully advises leaders and team members on performance management issues including coaching, performance review, and corrective action. * Collaborates with legal department to respond to employment charges from government agencies (e.g. EEOC), state agencies (e.g. Illinois or Wisconsin Department of Human Rights), as well as attorney liens. * Serves as system resource for initiation of conflict resolution process and is responsible for corrective action, counseling, and follow up to completion. * Serves as the primary resource for leaders regarding administration of human resources policies and programs as well as policy interpretation and application. * Consults with leaders on unemployment insurance matters in conjunction with HR Service Center and may attend unemployment hearings. Licensure, Registration, and/or Certification Required: * None Required. Education Required: * Bachelor's Degree in Human Resources, or * Bachelor's Degree in Psychology, or * Bachelor's Degree in Education or related field. Experience Required: * Typically requires 5 years of experience in employee relations. Knowledge, Skills & Abilities Required: * Strong critical thinking skills. * Strong consultation and relationship management skills. * Solid negotiation and persuasion abilities. * Solid HR technical experience and expertise. * Strong interpersonal skills. * Self-Awareness, ability to manage self and others; ability to successfully lead a team. Physical Requirements and Working Conditions: * Exposed to a normal office environment. * Driving to appointments outside of the hospital may result in exposure to road and weather hazards. * Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.