Empact Group

Team Leader

Cape Town, WC, ZA

2 months ago
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Summary

A proactive, experienced Team Leader is required to manage the Cleaning Team site facility activities, in accordance with our Clients’ SLA objectives and targets.

Education And Experience

  • Matric or equivalent
  • A minimum of 2 years' experience in a cleaning environment
  • Fully competent in operation of cleaning equipment and chemical usage.
  • Solid customer service experience
  • Driver’s license is recommended

Knowledge, Skills And Competencies

  • Organizational, numeric and administrative skills.
  • Ability to multitask and prioritize team tasks effectively.
  • Good interpersonal skills and ability to communicate at all levels.
  • Well-groomed and professional.
  • Ability to maintain confidentiality.
  • Ability to work flexible hours.
  • Ability to perform general physical activities

Duties Include

  • Lead, instruct and delegate tasks to a team of cleaners ensuring that the cleaning is performed according to the client requirements and company standards.
  • Ensure that the cleaning equipment needed is well maintained and safe to use.
  • Perform on the job training of new staff on safety, company work procedures, methodology and operation of cleaning equipment.
  • Manage and report stock requirements.
  • Respond to clients' enquiries or specific requests and reporting such to the Cleaning Supervisor or Specials Manager.
  • Resolve problems and make decisions at team operational level.

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