Brookfield (1342)
Job Description
What’s in it for you?
Life is expensive so we're offering a $1,000 sign-on bonus! Requirements:
- 6 months of employment with us
- Must work a minimum of 20 hours per week
- No disciplinary actions that result in an official write-up
Growth - We care about you! Seriously, we do! We invest in our team to help you discover more of yourself, discover your strengths, and build skills that can help you succeed in this field and beyond. While many view the service industry as "just a job," we want to offer more than a paycheck. We have a culture of growth and we are looking for team members who want to grow and develop while having fun at work!
A professional work environment - This isn’t a big time corporate job, but we still like to keep it professional around here. Meaning, working as a team, respecting co-workers, drama-free, communicating appropriately in a workplace setting and more.
Position Overview: The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader’s responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.
Key Areas Of Responsibility
- The ability to provide supervision during assigned shifts.
- Provides team members, and guests with a positive experience and atmosphere.
- Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
- Monitors speed of service to ensure a positive guest experience.
- Assists with guest comments and complaints.
- Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
- Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.
- Helps encourage adherence to uniform policy and standards.
- Ensures proper cash handling procedures are followed.
- Opens and closes the restaurant in the absence of upper management.
All other duties as assigned by management.
Job Type: Hourly
Pay rate depending on experience: $13-$16 + tips. On average, tips add an additional $2-$3 per hour to the hourly wage.
Education: High School Diploma or equivalent