Exciting Opportunity: Task Force General Manager with LivAway Suites!

About the Role: Hotel Management & Consulting is seeking a Task Force General Manager that can travel extensively, up to 100%, to various locations nationwide. As a Task Force General Manager, you will be instrumental in serving our LivAway Suites extended-stay properties in transition. You will assume full responsibilities as the acting General Manager, managing all revenues, cost controls, team development, staffing, conflict resolution, and all facets of the daily operations. Additionally, this position will play a critical role in asset preservation and ensure the consistent delivery of exceptional guest service and operational excellence across all LivAway Suites hotels.

Our Culture: We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits:

• Salary: Dependent on experience, $70,000 - $80,000.
• DailyPay Access: Flexible pay options to access your earnings when you need them.
• Benefits: Offering medical, dental, and vision benefits in addition to the company’s paid time off benefit for full-time employees.
• Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company for dedicated employees.
  
  
  

Primary Duties:

• Provide leadership to a team of 6-8 employees, including selecting, training, counseling, motivating, and stepping in to assist when needed.
• Promote and ensure exceptional guest services by monitoring hotel cleanliness and promptly resolving guest-related concerns to maintain a "Guest Ready" environment.
• Oversee property revenue and budget, manage monthly inventories, and handle ordering and receiving goods.
• Analyze Profit & Loss and General Ledger statements, submitting timely P&L Variance Reports to ensure financial objectives are met.
• Drive sales and marketing efforts to maximize profitability by utilizing in-depth knowledge of the hotel and surrounding areas.
• Develop and maintain strong relationships with competitive properties, city conventions, Visitors Bureau, Chamber of Commerce, target accounts, and clients to support hotel business goals.
• Review the operations of the property and staff, identifying areas for improvement and additional training or review.
• Conduct training sessions based on property assessments, ensuring all employees are trained in operational procedures, service standards, safety protocols, safety/security, HMC Clean & Safe standards, and LivAway brand compliance.
• Review social media and Medallia scores to identify additional gaps in training or execution of processes and procedures.
• Provide ongoing coaching and support to hotel staff to reinforce learning objectives, drive continuous improvement, and ensure exceptional guest service
• Utilize diverse training methods, including workshops, role-playing, e-learning, and on-the-job training, to effectively deliver content to a wide range of audiences.
• Travel to different hotel properties to implement training sessions and provide support, ensuring consistent execution of training initiatives, including for new hotel openings, acquisitions, and underperforming properties.
• Other Duties as Assigned.
  
  
  

Preferred Qualifications:

• 1+ years ‘hands-on’ hotel General Manager experience
• Proven team development and leadership background
• Proficient with Microsoft Word, Excel, PowerPoint, and Outlook
• Reliable transportation
• Bachelor’s degree
• Multilingual
• Local candidates strongly preferred
  
  
  

Physical Requirements:

• Frequently required to sit, stand, talk and hear.
• This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
  
  
  

Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.

Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non-merit-based factors.

We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E-Verify.

Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.