Systems Engineering Manager

Remote

Up to $50 hourly

Contract

Our client is seeking a Systems Engineering Manager to join their IT team at their headquarters in Denver, CO. As a global company with over 52,000 employees, they are revolutionizing customer experience by helping clients design and deliver simpler, more effective, efficient, and human customer service experiences that inspire loyalty and boost profits.

What You'll Be Doing:

This senior management position within the AtHome systems engineering division is responsible for providing vision and leadership in the planning, execution, delivery, and support of the AtHome Engineering and AtHome IT Ops teams.

During a Typical Day, You'll:

• Lead teams responsible for managing and supporting endpoint solutions for both onsite and remote users.
• Ensure maximum system availability and reliability at all times.
• Oversee patch management processes and coordinate security remediation efforts.
• Direct team initiatives for system upgrades and enhancements.
• Ensure timely resolution of all reported system issues.
  
  
  

What You Bring to the Role:

• Bachelor's degree in Computer Science, Engineering, or a related technology field, or equivalent industry experience.
• At least 5 years of experience in a similar role, including leadership responsibilities.
• Extensive experience managing large-scale projects and leading diverse teams.
• Strong understanding of IT architectures, current industry trends, and emerging technologies.
• Demonstrated knowledge and hands-on experience with Azure/Intune, Cloud Virtual Desktop as a Service (DaaS), Microsoft Endpoint Configuration Manager (MECM), patch management, Group Policy Management, Google Cloud management, and related management tools.