Position Purpose: The Systems Engineer 2 develops, maintains and supports The Home Depot's technical infrastructure, hardware, and system software components for small to large-sized projects. Performs configuration, debugging and support for multiple infrastructure platforms on large-sized and smaller projects. Performs root cause analysis for service interruption recovery; create preventative measures and present to management. Assist in store & SSC engineering and roll-out implementation. Can communicate complete technical solutions to business partners with minimal direction using understandable language. Ability to manage time and work independently on multiple projects. Systems Engineer 2 has been exposed to various architecture review boards and has contributed to deliverables presented at review boards. Escalate appropriately to technical leaders and management. Key Responsibilities: * 25% Perform installation, maintenance and support of system software and user support on small to large-sized projects. * 15% Perform configuration, debugging and support for multiple infrastructure platforms on small to large-sized projects. * 15% Perform installation, maintenance and support of hardware and infrastructure on small to large-sized projects. * * 15% Monitor and tune platforms to ensure expected availability and performance levels are achieved. * 15% Perform root cause analysis for service interruption recovery; create preventative measures and present to management. * 15% Assist in store & SSC engineering and roll-out implementation. Direct Manager/Direct Reports: * Position reports to the Manager, Information Services * No direct responsibility for supervising others. Travel Requirements: * Typically requires overnight travel less than 10% of the time. Physical Requirements: * Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. Preferred Qualifications: * 2-5 years related experience. * Retail/business experience a plus. * Project leadership ability. * BS Computer Science or related field. * Knowledge of multiple programming languages, databases, life cycle methodologies. Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * No additional education Minimum Years of Work Experience: * 4 Preferred Years of Work Experience: * No additional years of experience Minimum Leadership Experience: * None Preferred Leadership Experience: * None Certifications: * None Competencies: * Knowledge of multiple programming languages, databases, life cycle methodologies.