Job ID Number R5266 Employment Type Full time Worksite Flexibility Hybrid Job Summary As the Systems Administrator, you will be responsible for performing advanced technical and application support functions to meet the Division's infrastructure needs. Job Description We are looking for a Systems Administrator to support our client by performing advanced technical and application support functions. This position will be a W2 contract, full-time, and hybrid. What You'll Do: * Perform knowledgebase documentation with a focus on Division Infrastructure needs and changes * Participate in team meetings with a focus on internal operational needs, issues, and solutions * Perform Distributed File System structure on premises and cloud environments * Provide tier 2 and tier 3 trouble ticket support for DDD operational equipment (PCs, printers, network devices, and services) * Provide tier 2 and tier 3 trouble ticket support for DDD workstations, printers, and other network devices * Document tier 2 and tier 3 ticket solutions for DDD workstations, printers, and other network devices * Install, configure, and upgrade Division COTS and SaaS applications * Perform Hardware Provisioning * Perform Technology and Equipment Inventory Tracking * Perform backup and restore processes What You'll Need: Required: * 5 years of experience with Microsoft Server Administration * 5 years of experience with desktop/laptop/tablet/smartphone configuration and maintenance * 5 years of experience with user provisioning through on-premise and cloud Active Directory * 5 years of experience with knowledge base / task management reporting using JIRA * 5 years of experience with remote support tools * 2 years of experience with installation, configuration, and maintenance of MS SQL Server * 5 years of experience with SCCM, GPOs, creation, configuration, and maintenance * 3 years of experience with server virtualization * 2 years of experience with SEIM integration * 2 years of experience with Intune/Endpoint Manager Preferred: * 5 years of experience with Enterprise hardware/software * 2 years of experience with MS Exchange configuration and troubleshooting * 2 years of experience with complex firewall environments Physical Demands: * Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards * Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. * Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable Accommodation Statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111. Equal Employment Opportunity Policy Statement CAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.