Classified - Position - IT Positions Job Number 3700258652 Start Date Open Date 05/07/2025 Closing Date 05/21/2025 GENERAL RESPONSIBILITIES Under the direction of the assigned supervisor, this position performs independent technical, analytical, and supervisory work to support the operation, maintenance, and enhancement of critical systems. The role is structured into two primary categories: General IT Systems Administration which focuses on infrastructure support, computer and device management, directory services, and network systems, and Student Information Systems (SIS) Administration, which is dedicated to managing the division's SIS, ensuring data integrity, compliance, user access, and integration with other educational platforms. This position requires collaboration across departments, troubleshooting complex issues, guiding end users, maintaining high availability of systems, and leading or supporting implementation projects. ESSENTIAL TASKS (These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.) General IT Systems Administration: * Administer and maintain systems management tools, active directory, group policy, application packaging, and endpoint configurations. * Analyze, design, implement, and support automation scripts and software deployments. * Supervise and coordinate activities of Network Technicians or other support staff. * Research, test, and implement new software, hardware, or configurations. * Troubleshoot server operating systems, network hardware, and application issues. * Maintain detailed documentation and ensure compliance with service level agreements (SLAs). * Coordinate help desk escalations and provide technical support for field services. * Perform other related work as required. Student Information System (SIS) Administration: * Manage the functionality of the Student Information System (SIS), including maintaining existing setups and implementing new features identified by the school board and leadership. Track changes through a project management methodology as needed. Maintain data integrity, user access, and group permissions in line with VDOE and district policies. * Conduct system upgrades, release testing, and regression testing; coordinate rollout of new features. * Collaborate with technology teams, school leadership and stakeholders to communicate changes and updates. Resolve technical issues and assistance to end users. * Monitor deadlines and progress for SIS-related projects and service desk tickets. * Consult with departments to ensure compliance with student records management practices. * Support integration with other systems such as Grade Book, ParentVUE, StudentVUE, and the Learning Management System. * Identify and implement improvements to outdated procedures or system workflows within the SIS. * Perform related work as required. KNOWLEDGE, SKILLS AND ABILITIES This position requires a thorough understanding of system administration, including computer management, Active Directory, and network configurations. It also demands expertise in managing student information systems, with a solid understanding of K-12 educational operations. The ideal candidate will have the ability to manage large-scale system changes, troubleshoot complex technical problems, and support a diverse range of users. Strong communication skills are essential for conveying technical details to non-technical stakeholders and for training users or junior staff. Proven experience with scripting, automation, system upgrades, and data security practices is critical, along with a solid knowledge of service desk operations and adherence to service level agreements (SLA). EDUCATION AND EXPERIENCE Required: High school diploma/GED and five (5) years of relevant experience in systems or SIS administration. Preferred: Bachelor's degree in Computer Science, Information Systems, or a related field. Relevant technical certifications (e.g., Microsoft, CompTIA, SIS-specific platforms). PHYSICAL REQUIREMENTS Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public using the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Frequent sitting, walking, bending, grasping, fingering, repetitive motion, and reaching. Occasional standing and stooping. Work involves moderate exposure to loud noises. Ability to lift up to 20 pounds frequently. Requires timely and regular adherence to established work schedules. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. SPECIAL REQUIREMENTS Possession of a valid driver's license. Regular and reliable attendance is an essential function of this position. HOW TO APPLY Please see "Job Posting Link" below for a complete job description. External Applicants: If you are interested in applying for this position, you must create an account. Please select "Login and Apply" from the bottom of this posting. After creating an account, please login, complete the online application, and apply for this job. Eligible Internal Applicants: Follow these instructions to complete a transfer application. After creating an account, please complete the application and apply for this job. Reports To Director of Technology Full Time or Part Time? Full Time Job Posting Link https://vbschoolscom.finalsite.com/fs/resource-manager/view/2fab517e-6cf4-4dfa-a4a4-f88e3e9bdff3 Salary Range: From/To Salary range: $70,382-$102,664 Salary will be based on job-related creditable years of full-time, verified work experience. Entry-level salary will be awarded at the time of hire. Upon the return of employment verification forms from the candidate's current and previous employers, the salary will be adjusted if creditable full-time experience is confirmed. VBCPS offers a full range of benefits including health insurance, paid life insurance, paid sick/annual leave, tuition reimbursement, professional development and membership in the Virginia Retirement System. Unified Experience Based Step Pay Scale: U19 FTE 1.000 Start Date 2024-2025 School Yr Additional Job Information All applicants, both internal and external, must attach a current detailed resume to your electronic application. Virginia Beach City Public Schools does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation/gender identity, pregnancy, childbirth or related medical condition, disability, marital status, age, genetic information or veteran status in its programs and activities. (Reference: School Board Policies 2-33,4-4,4-6) To seek resolution of grievances resulting from alleged discrimination or to report violations of these policies, please contact the Chief Human Resources Officer at (757) 263-1133,2512 George Mason Drive, Municipal Center, Building 6, Virginia Beach, VA, 23456. Alternative formats of this application which may include taped, Braille, or large print materials are available upon request for individuals with disabilities. Call or write the Department of Human Resources, Virginia Beach City Public Schools, 2512 George Mason Drive, P.O. Box 6038, Virginia Beach, VA 23456-0038. Telephone: (757) 263-1133 (voice); (757) 263-1240 (TDD) or email at: [email protected].