Are you looking for the opportunity to utilize your IT Systems and Network experience and be part of a growing and innovative IT Management and Tech Support team? RACTSOL focuses on providing our customers with highest quality and professional IT support services to ensure their network and hardware are functioning at peak performance.

Location: Fort Meade, Maryland, United States

System/Network Administrator Job Description

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.

Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution. Provides support for the escalation and communication of status to agency management and internal customers.

Provides support for the dispatch system and hardware problems and remains involved in the resolution process.

Configures and manages Virtual and storage environments; Linux, UNIX and Windows operating systems; installs/loads operating system software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and performance

Other duties as assigned

Education And Work Experience Requirements

DoD Directive 8570 IAM Level 1 certification (Security+).

Experience with IT system implementation, troubleshooting, and maintenance.

Proficiency in managing user accounts and workstations.

RACTSOL LCATs

Entry: $50,000 - $80,000

High School or GED with 0-5 years of experience.

Bachelors with 0 Years of experience.

Intermediate (Mid): $70,000 - $130,000

High School or GED with 6-12 years of experience.

Bachelors with 2-8 Years of experience.

Senior: $120,000 - $180,000

High School or GED with 13-19 years of experience.

Bachelors with 9-15 Years of experience.

Senior Advance: $170,000 +

High School or GED with 20+ years of experience.

Bachelors with 15+ Years of experience.

Subject Matter Expert (SME): $140,000 - $220,000

High School or GED with 14 + years of experience.

Bachelors with 10+ Years of experience.

Salary Range

Competitive salary commensurate with clearance levels, unique expertise, critical skill sets, experience and qualifications. Additional pay stipend will be considered for qualifying candidates. Refer to our RACTSOL LCAT list for all salary ranges.

Time Off

20(+) days of earned Paid Time Off (PTO) per year

11 paid calendar holidays

1 paid company holiday

5 days of lifestyle leave for new families, emergencies, govt shutdown, etc

Benefits

Comprehensive medical, dental, and vision insurance for employees and their families

401k retirement plan with a 6% company contribution

Annual bonuses based on performance, accomplishments, and tenure

RACTSOL Corp employees are paid on a bi-monthly basis with pay periods ending on the 15th and last day of each month

We look forward to seeing your qualified resume and sharing with you our vision of growth.

H.O.P.E. Through Innovative Technology (Helping Other People Everywhere) IT Solutions for Best Business Practices.

Ractsol Corp. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law.

Ractsol Corp. is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Ractosl HR at (443) 535-7321 x03, and [email protected]