We are looking for a freelance IT Administrator to support our team on a part-time basis (~15 hours/week), starting as soon as possible.

The role is mostly remote, but we do require occasional on-site presence at our Berlin office – so being based in Berlin is essential.

Responsibilities

• Management of company hardware and software including company hardware management, and software purchase, billing, and administration
• On- & off-boarding of employees: Preparation and sending of laptops + returned laptops reset as well as account activation, deactivation, etc.
• IT Support for employees
• User Access Management and periodic access review
• Management of Microsoft tenancy (Exchange, Teams, SharePoint, Defender)
• Documentation for internal and compliance purposes

Qualifications

1. Reliability and Accountability: Ability to work independently as a freelancer, taking ownership of assigned tasks and ensuring their completion to a high standard with little supervision.
2. Problem-solving and Troubleshooting: Excellent analytical skills to identify and resolve technical issues effectively and efficiently.
3. Communication: Clear and professional written and verbal communication skills in English to interact with employees and create documentation.
4. Organizational Skills: Strong ability to manage multiple tasks, prioritize effectively, and maintain records (especially for inventory and access management).
5. Security Awareness: A strong understanding of IT security principles and best practices, particularly in the context of user access and Microsoft 365 security features.
6. Adaptability: Capacity to work in a dynamic environment with on-demand office presence and evolving IT needs.
7. Proactiveness: Ability to anticipate potential issues, identify areas for improvement, and take initiative to enhance IT processes and documentation.

We look forward to receiving your application! Feel free to reach out to us or send us your application even if you are unsure if your profile matches our needs. We are happy to review it.