Kforce has a client that is seeking a System Administrator and Compliance Specialist in Woburn, MA. This is a critical role for a complex hosted software product company. Two main responsibilities: * System administration for hosted software product, focused on uptime and exceptional service * Support compliance and certification including ISO, SOC 2, FEDRAMP and HIPAA More Details: * Implement and improve IT service management (ITSM) processes and practices * Partner with security, engineering, and operations teams to maintain controls and standards required for certifications * Monitor compliance requirements and industry standards, ensuring operational practices remain aligned with evolving expectations * Maintain documentation related to IT operations, compliance controls, and service-level agreements (SLAs)* 5+ years of experience in IT operations and systems administration * Experience supporting compliance and certification processes (e.g., SOC 2, ISO 27001) * Experience working in SaaS or customer-facing cloud infrastructure environments * Experience with GRC tools or platforms * Strong understanding of ITSM frameworks such as ITIL * Familiarity with monitoring and incident response tools * Detail-oriented with excellent documentation and organizational skills