Job Description Wally Edgar Chevrolet, a vibrant and inviting dealership in Lake Orion, Michigan, is seeking a cheerful and welcoming Greeter/Switchboard Operator to join our administrative team. As the first point of contact for our cherished customers, you will play an essential role in creating a warm and positive atmosphere, ensuring each visitor feels valued and appreciated. At Wally Edgar Chevrolet, we pride ourselves on our exceptional customer service and community-focused approach. In this on-site position, you will be pivotal in our dealership's daily operations, helping to guide and direct customers, and ensuring they have a pleasant and memorable experience. If you have a passion for delivering excellent customer service and thrive in a fast-paced environment, this could be the perfect opportunity for you. Salary: $14.00 per hour Benefits Hourly Base Salary + Bonus Opportunities Paid Time Off (PTO) Dental Insurance Vision Insurance Health Insurance Life Insurance Parental Leave Hands on Training Career Growth Opportunities Retirement Plan Responsibilities Customer Interaction: Greet all incoming customers in a friendly and inviting manner, ensuring they feel welcomed and valued as soon as they enter the dealership. Switchboard Operation: Efficiently handle incoming calls to the dealership, directing them to the appropriate department or personnel as needed. Information Provision: Provide basic information about the dealership's services, offers, and operation hours to walk-in customers and callers alike. Facility Maintenance: Ensure the reception area is tidy, well-organized, and welcoming, reflecting the professional image of Wally Edgar Chevrolet. Customer Support: Assist customers with their initial inquiries and guide them to the appropriate person or department for further assistance. Appointment Coordination: Schedule appointments for customers and manage the visitor logbook to maintain a coherent flow of customer visits. Requirements Experience: Previous experience in a similar role within a retail or service environment preferred. Communication Skills: Strong verbal communication abilities to interact effectively with customers and team members. Interpersonal Skills: Friendly, approachable demeanor with a positive attitude towards assisting others. Multitasking: Capability to manage multiple tasks simultaneously while maintaining a high level of customer service. Organization: Excellent organizational skills to manage calls and coordinate with different departments. Flexibility: Willingness to work varied hours, including weekends, to meet the needs of the business. Technical Skills: Basic knowledge of office software and telephone systems. Customer Service Oriented: Committed to providing exceptional customer service and ensuring customer satisfaction. Company Description Here at Wally Edgar Chevrolet, we are committed to our employees, and truly see them as being part of a family. It’s our philosophy that that your success is just as important as the businesses. We’re focused on the employee’s work experience. Because we’re not a corporate culture, you’re more likely to find us laughing together, sharing lunches, and spending time together after hours on weekends. We believe that an employee’s time with us is worth celebrating and that includes retirement parties, birthday events, holiday traditions and the occasional weekend outing!