Island Health

Switchboard Operator

Canada

about 1 year ago
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Summary

Job Description: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Nurse manager, performs a variety of clerical functions related to patient documentation, including computerized admission, in accordance with established guidelines, policies and procedures. Responsible for receiving and forwarding all non auto-attendant telephone calls in the absence of the switchboard/receptionist. QUALIFICATIONS: Education, Training And Experience Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk program plus one year's recent related experience or an equivalent combination of education, training, and experience. Skills And Abilities Ability to communicate effectively, both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to keyboard at 50 wpm Ability to organize work. Ability to operate related equipment. Ability to utilize a variety of computer software applications. Job Requirements: https://jd.viha.ca/JD167.pdf

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