Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
The Job
As a Surveillance Shift Supervisor, you will be responsible for supervising the daily operations of the surveillance department.
The Day-to-day
Remain alert to any suspicious activity, and communicate to direct report and/or other designated person; detect any procedural errors, potential cheating, or suspicious activity that may be a threat to the company
Notify Pit Manager and/or Casino Shift Manager on all procedural violations as well as communicate with the appropriate designated department supervision when the situation requires information to be disseminated; notify Direct Report and State Gaming Control Board and corresponding department Manager or Supervisor of all criminal acts
Maintain an extensive understanding of all casino games, including payoffs and game odds, rules, procedures, cheating methods, and advantage play methods
Maintain video file evidence by saving video file to an alternative media; monitor Table Games, Casino Cage, Soft Count, Hard Count, Poker and all employees' adjunct to Casino floor and operate CCTV and digital equipment
Supervise Operators and Lead Operators to ensure video documentation is thorough and that the infractions observed are correctly interpreted, review all written reports prepared by the Operators, and create methods of training to educate staff on all games and slots with direction and approval of Department Head, compose and administers counseling notices to operators
The Ideal Candidate
High School Diploma, GED, or equivalent.
1+ years of prior relevant experience of surveillance or table games in a casino/hotel environment.
The Perks & Benefits
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Healthcare, financial, and time off benefits including 401K Matching
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs, networking opportunities, and community involvement