Overview:

SOFTSWISS continues to expand the team and is looking for a Support Manager.

We need a true and accomplished professional who shares our culture and values.

About Product:

SOFTSWISS Game Aggregator

A fast and cost-effective solution that allows you to integrate and manage casino gaming content easily

Learn More

Key responsibilities:

• Processing requests from clients in Jira helpdesk system
• Performance maintenance of the gaming infrastructure
• Interaction with associated departments and partners’ helpdesk systems
• Working on a schedule 2/2/3 or 5/2
  
  

Requirements:

• Higher or incomplete higher education / technical education is an advantage
• B2 level of English
• C1 level of Russian
• Work experience in support of helpdesk systems is desirable
  
  

Nice to have:

• Technical support experience (the second line)
  
  

What we offer:

• Full-time work opportunities and flexible working hours
• Comprehensive Mental Health Programme
• Private insurance
• Sports program compensation
• Free online English lessons
• An additional 1 Day off per calendar year
• Generous referral program
• Training, internal workshops, and participation in international professional conferences and corporate events
  
  

About us:

SOFTSWISS is an international company, and an iGaming software expert. We don't only follow iGaming market trends, we create them! SOFTSWISS is a recognised industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media.

Our mission:

Changing the iGaming industry through technological innovation.