Kforce

Support Engineer

New York, NY, US

Remote
Full-time
2 days ago
Save Job

Summary

Kforce has a client that is seeking a fully remote Support Engineer to join their team. Summary: The client is looking for an enthusiastic and fast learning Support Engineer to engage with both our Customer Support and Engineering teams to provide a highly technical customer support experience for our customers. The candidate should have some experience with developing apps on these platforms to be able to assist customers with queries and problems they encounter with the integration. While this is primarily a customer support role, it will also require significant engineering aspects for activities like developing sample apps, or sample code, debugging customer issues, understanding the SDK code and applying that knowledge to solving customer issues.* 1-2 years with Objective-C, Java, JavaScript * Experience providing guidance and validation of software solutions that will allow some of the largest companies in the world to do more business online * Some experience in mobile app development on both iOS and Android; Ability to use tools like Git, Atlassian Jira and Confluence, Android Studio and X-Code * Debugging iOS and Android apps * Unit testing/code reviews/CI/source control * Customer support experience * Clear and articulate communicator of technical issues * Great customer facing skills, both phone and email * Team player who works effectively with others * Detail-oriented and desire to learn/research/understand * Ability to work with geographically dispersed teams * Ability to accept criticism and provide feedback (including code reviews)

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