Think IT Resources

Support & Delivery Engineer

Staffordshire, England, GB

10 days ago
Save Job

Summary

My client is currently looking for a Support & Delivery engineer to join there exciting team.


Responsibilities:

· Be a Subject Matter Expert in designated Network Management and Security Solutions.

· Be part of a team that delivers solutions to meet customer requirements.

· Deliver complex projects, including hands-on solution installation and configuration, following defined project plans.

· Take a lead in ensuring that their customer solutions are adopted successfully and evolve as their requirements change over time (Customer Success)

· Constantly learn and be an adviser to the business on key technical topics relevant to our product scope and customer’s requests.


Skills & Experience:

· At least 3 years technical experience working in or providing to Large Enterprise or Public Sector environments.

· In-depth working knowledge, including practical application of one of the following areas: Network Management, Infrastructure Management, IT / Security Operations.

· Comfortable in Customer Facing role.

· Already owns, or has the ability to pass a high level of Security Clearance

· Knowledge / Experience of SNMP, Packet Inspection, SIEM, NetFlow, NCCM, Event Management

· Full Driving License


If this looks of interest then please send your CV across now and call for more information.

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