About JD.com

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions.

Learn more: https://corporate.jd.com

The Opportunity

We are seeking an experienced and data-driven Supply Chain Planning Manager to support our growing operations in Europe. This role can be based in Rotterdam (Netherlands) or Düsseldorf/Berlin (Germany), and will lead supply chain planning across demand forecasting, inventory optimisation, and fulfilment strategy for JD’s multichannel business units.The ideal candidate will bring a blend of analytical expertise, systems thinking, and cross-functional collaboration to optimise end-to-end supply chain performance in a dynamic, international environment.

Key Responsibilities

• Lead the development of JD’s end-to-end supply chain structure across multiple business units, including customer demand forecasting, sourcing and purchasing optimisation, supply planning, delivery strategy, and logistics execution.
• Optimise and manage the efficient flow of goods, information, and services within the supply chain network to support scalable and cost-effective operations.
• Oversee vendor performance and drive operational excellence through data-driven KPIs and continuous improvement programmes.
• Lead and support cross-functional strategic initiatives aimed at enhancing supply chain performance, agility, and cost efficiency.
• Conduct complex business and operational analyses to identify opportunities to improve both internal processes and external partner performance.
• Collaborate with cross-functional teams to define and implement best practices and ongoing process optimisation.
• Work with internal technical teams to drive multi-system process improvements and support cross-platform integration.
• Develop and implement scalable solutions to enable continued growth of JD’s product and service offerings in the European market.
• Define project scopes, set clear requirements and KPIs, and lead the execution of initiatives across internal and external stakeholders.
• Drive continuous improvement efforts focused on reducing risk, improving service levels, and shortening lead times across the supply chain.
• Align processes, systems, and policies with external partners to ensure long-term, sustainable mutual benefit.
• Analyse production schedules and demand forecasts to ensure customer requirements are met while maximising site and resource utilisation.

Requirements

• Bachelor’s degree in Supply Chain Management, Engineering, Operations, or related discipline.
• 5+ years’ experience in supply chain planning, S&OP, demand forecasting, or network planning.
• Experience working in international or complex supply chain environments.
• Familiarity with planning tools and ERP systems (e.g., SAP, Kinaxis, Oracle).
• Strong data analysis, stakeholder engagement, and project leadership skills.
• Proficiency in English (business level); Additional proficiency in Dutch, French, German, or other European languages is a strong plus.
• Background in e-commerce, FMCG, or logistics industries preferred.

What We Offer

• A strategic role in building JD.com’s European supply chain capability.
• Competitive compensation package, including performance bonus and benefits.
• International exposure and career development opportunities within a high-growth organisation.
• Work location flexibility across Rotterdam, Düsseldorf, or Berlin.
• A dynamic, multicultural work environment that values innovation, execution, and integrity.

JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.