Oversee the entire order management process, managing both customer and supplier orders.
Ensure accuracy, timeliness, and efficiency throughout order processing.
Manage shipping operations, coordinating freight forwarders, carriers, and customs.
Ensure compliance with international trade regulations, tariffs, and documentation requirements.
Lead, mentor, and develop a team of supply chain professionals to achieve organizational goals.
Foster a high-performance culture focused on productivity, collaboration, and accountability.
Establish and monitor KPIs such as productivity, team efficiency, customer satisfaction, and process improvement.
Continuously analyze processes and implement optimization strategies to enhance performance.
Identify opportunities for process improvement and implement best practices in supply chain operations.
Drive digital transformation initiatives to enhance efficiency and data-driven decision-making.
Generate and present regular performance reports, including insights and recommendations for improvement. Work Experience Requirements
Minimum 10 years of experience in supply chain management, including hands-on involvement in order management, supplier management, and shipping operations.
Proven experience managing and developing teams in a dynamic environment.
Experience in export processes, customs compliance, and international logistics.
In-depth knowledge of order processing systems, freight forwarding, transportation, tariffs, and customs procedures.
Familiarity with supply chain digital tools and ERP systems. Skill Requirements
Strong organizational and leadership skills, with the ability to motivate and manage a team effectively.
Excellent analytical and problem-solving skills, with a focus on continuous improvement.
Strong communication and interpersonal skills to collaborate with internal teams and external stakeholders.
Proficiency in data analysis and reporting.
Demonstrated ability to optimize supply chain processes and achieve key performance indicators.
Ability to adapt to fast-paced and changing environments.
Fluency in English, with strong written and verbal communication skills. Education Requirement
Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
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