Competences:

• Position/job related knowhow
• Technical understanding
• Ability to manage and solve conflicts / problem solving skills
• Time management and self-organization
• Ability to work under pressure, endurance, and stress. Ability to take criticism, work independently, work in a team and have the willingness and ability to continue training/education
• Sense of responsibility / be reliable-liable
• Release RMA’s and PPAP documentation. Production input for quality issues
  
  
  

Goal of the Working Position: Product and process must meet customer requirements according to IATF16949 requirements and internal calculation values (in scrap rate).

Most important task and responsibilities:

• Responsible for all customer complaints pertaining to the relevant production line and/or new future products, including corrective actions.
• Customer and Supplier support
• Responsible for RMA procedure
• Responsible for quality documentation on production floor (including each production line)
• Lead for all Customer and Supplier PPAP packages
• IMDS Representative for the facility
• Support Quality Assurance in relevant production and/or new future products and processes
  
  
  

Able to stop production when necessary

Requirements

Professional: High School diploma/GED., University degree in Quality or Industrial Engineering or Engineering Technician or related experience. Experience in the automotive industry

Experience with automotive supplier audits preferred. Min. 5 years in field as well as leadership experience

Requirements

Personal: Systematic, precise and sound working methods, strong communication skills and assertiveness. Capacity to take on and accept responsibility, capacity to educate oneself in developments in one’s own field, leadership skills, and ability to encourage employees..