Harris-Stowe State University is a historically Black institution (HBCU) located in the heart of vibrant mid-town St. Louis, Missouri. Harris-Stowe's beautiful campus is minutes from the renowned Gateway Arch, St. Louis Zoo, St. Louis Art and History Museums, Forest Park, and other cultural and educational institutions. Harris-Stowe's diverse faculty and staff provide a wide range of academic programs to one of the St. Louis region's most culturally diverse student bodies. Job Summary Facilitate the delivery of supportive services to students at risk of attrition due to problems such as finances, social support, and relationships through various interventions, referrals, and follow-up services. Provide crisis assistance for basic needs such as shelter, food, and safety. Offer assistance identifying and accessing federal, state, and local social service providers and programs. Links students with community and college services that can help with their need for housing, child care, food, healthcare, etc. Develops safety places and referrals for services for students experiencing domestic/dating violence and serves as a confidential resource for students reporting any Title IX-related issues. Assist the Assistant Director of Persistence and Completion with the operation of the campus donation-funded food pantry, intake, distribution, donations, etc., and serve as a liaison for community and state agencies needing ongoing verification of student attendance progress. Essential Functions * Assist students in problem-solving barriers to their education by developing action plans to address academic obstacles and facilitate topic-specific workshops. * Provide information about referrals to federal, state, and local agencies and programs. * Maintain current knowledge of social service providers and programs to ease the referral process. * Assist students in completing applications for program benefits and provide help to students in gathering and submitting required documentation for various program applications. * Serve as a confidential resource for students with Title IX-related concerns. Assists student in developing a safety plan or facilitates conversation between student and referral source, providing safety planning * Collaborate with various college departments, such as the Office of ADA, Counseling Services, and TRIO - Student Support Services, to provide referrals. * Assist with course selection and scheduling to ensure compliance with public assistance benefits. * Understand basic academic advising for Stop-Outs and Returning Adult Learners, program planning, and course selection to provide guidance and help students comply with public assistance benefits requirements Minimum Education and Experience * Bachelor's degree in Social Work, Education, Counseling or other related field * Relevant work experience Knowledge, Skills and Abilities * Knowledge of federal, state, and local social service providers and programs * Knowledge of academic standards governing student probation, suspension, and expulsion * Knowledge of the rules, regulations, and laws regarding student records * Skilled in case management with an understanding of various case management models and writing case notes * Skilled in facilitating workshops and collaborating with university and community partners * Ability to provide referrals and assist with the completion of the forms and applications for various programs * Ability to identify, understand and respond to signs of mental illness and substance use disorders * Ability to advocate with and for the student to university and community partners Supervisory Responsibility * No Physical Requirements * Some physical work may be required from time to time. Working Conditions and Environment * Work is routinely performed in a typical interior/office environment * Very limited or no exposure to physical risk * Occasional evening and weekend work during peak season. "Please No Phone Calls" Due to the large number of applications submitted and the high volume of applicant inquiries we receive regarding the status of applications, we are unable to accept phone calls or walk-in inquiries regarding applicant status. Only those candidates selected for interviews will be contacted. EOE Statement Harris-Stowe State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status. The above statements are intended to describe the general nature and level of work being performed and assigned for this position. This is not an exhaustive list, nor is it limited to all duties and responsibilities associated with the position. HSSU management reserves the right to amend and change the responsibilities to meet business and organizational needs as necessary.