Join the Future of Commerce with Whatnot!
Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We're re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we're inspired by innovation and anchored in our values. With hubs in the US, UK, Ireland, Poland, and Germany, we're building the future of online marketplaces—together.
From fashion, beauty, and electronics to rare collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone.
And we're just getting started! As one of the fastest growing marketplaces, we're looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce.
About the Categories and Expansion Team
The Categories and Expansion team at Whatnot is responsible for the expansion of our category suite and the continued growth of sellers and buyers on the platform. This role sits on our Revenue Operations team, which supports our Sales and Post Sales Teams in growing our seller base and partnerships.
Role
Work closely with the data team on reporting and analyzing performance data and recommend course corrections as needed
Take on key strategic and operational special projects that move the business forward and help us scale
Work with the post sales account management team to build and develop playbooks and documentation
Support GTM leaders in identifying and presenting data and insights
Support category team with analysis and success measurement of initiatives
Work closely with the GTM launch, category, and central ops functions to ensure smooth operation and clear division of responsibility
Understand the competitive landscape and develop strategies to grow Whatnot's market position
Analyze and understand the live selling and broader market to stay on top trends and inform our GTM strategy
Partner with the ops and product teams to ensure broad cross functional alignment and make sure our GTM efforts are set-up for success
Team members in this role are required to be within commuting distance of our Los Angeles, San Francisco , or New York City hubs.
You
Curious about who thrives at Whatnot? We've found that embodying a low ego, growth mindset, and high-impact drive goes a long way here.
As our next Strategy and Operations Manager you should have 5-7 years of overall professional experience with a mix of professional services and start-up experience, plus:
Past experience in consulting of finance and/or past experience in strategy, business operations or analytics at a high growth start-up
Strong strategic sense with the ability to balance data driven insights and business instincts
Exceptionally analytical with the ability to develop high level insights while not being afraid to get down and dirty with the data
Excellent executive communication skills. You can show and explain insights to a variety of audience types
Excellent data skills including strength with SQL and excel
Experience supporting the post sales motion of a GTM org
You have been a top performer wherever you have worked
Comfort working exceptionally fast in an ambiguous work environment
Ability to operate independently and go deep on projects while also building key cross collaborative relationships across the company
Nice to Have
Experience working on a marketplace or a two-sided platform
Passion for creator communities, existing product categories on Whatnot, and/or new verticals that are uniquely suited for live e-commerce
Experience buying and selling in online marketplaces communities
Compensation
$134,000/year to $180,000/year + benefits + equity
The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.
Benefits
Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
Parental Leave
16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.