Designation: Store Manager
Location: [pratap nagar]
Department: Retail
Position Type: Full-Time
Roles and Responsibilities:
· Store Ambience
· Store Display
· Store Hygiene
· Store Safety
· Stock Turnover Ratio 1:2
· Dead Stock and slow-moving stock as % of Turnover or unsold inventory as % of turnover
· Unaccounted stock
· Stock out - if stock is available at warehouse. - if not
· Fast moving and slow-moving MIS reporting - loss on store discounts on unsold material (dead stock)
· Customer loyalty program
· Customer Feedback rating > 8 plus
· 360-degree rating feedback
· Employee - bouquet and brickbats score
· Reporting head evaluation
· HR score
· Competency increment score
· Customer Grievance handling / returns handling / complain
· Perform various tasks as and when given by the senior management.
Experience
9+ years in apparel
Proven experience as a Store Manager or in a similar retail management role, preferably within a luxury or exclusive brand environment.
Demonstrated ability to meet or exceed sales targets and KPI
Skills:
· Strong customer service skills
· Superior management skills
· High level of flexibility
· Ability to adapt to different customers
· Great written and verbal communication skills
· Natural talent for motivating and developing teams
· Leadership Skills
· Multitasking
· Strong decision-making ability
· Efficiency in time management
· Expert in organizational skills
· Expert in solving grievance, customer query
· Strong customer service skills
· Financial acumen
Education: High School Diploma, Degree in Marketing Management or related.
Work Location: Nagpur
Job Type: Full-time
Pay: From ₹30,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Language:
Hindi (Preferred)
Work Location: In person
How strong is your resume?
Upload your resume and get feedback from our expert to help land this job
How strong is your resume?
Upload your resume and get feedback from our expert to help land this job