Responsibilities

• Collaborate with vendors for ticket logging, resolution, updates, and escalation.
• Prepare and maintain a Preventive Maintenance calendar and review NAS access control.
• Manage Storage Volumes, LUN, Aggregate, Pool, S3 bucket, and Storage service levels.
• Oversee RAID or Array group management and S3 bucket provisioning and configuration.
• Perform diagnostic event logs, troubleshooting, and space utilization trend analysis.
• Administer zoning, prepare MIR for major incidents, and review checklists.
• Conduct repeat incident/alert analysis, certificate management, and SAN fabric expansion.
• Monitor the health of storage app-specific suites and generate capacity management reports.
• Fulfill incident, request, and change management tasks and integrate new devices into tools.
• Maintain SAN infrastructure connectivity, manage storage/SAN upgrades, and handle data migration.
• Conduct monthly call analysis and manage replication reconfiguration.
• Audit administrator accounts and manage Snapshot or Snap Mirror.
• Prepare RCA for major incidents and analyze repeat incidents/alerts.
• Implement performance tuning as suggested by OEM.
• Update and maintain FMEA, CFIA, availability, and capacity management.
• Perform risk analysis and develop mitigation plans.
• Execute continual service improvement plans.
• Plan and conduct DR drills, prepare and update SOP and knowledge base.
• Maintain and update Infra AS IS/Infra documents.
• Oversee incident, problem, and change management, including all minor and major updates/upgrades.
  
  

This job was posted by Kumar Prince from 3i Infotech.