Job Description

L2 Operations for OSM application

Should support BAU incidents and Service Requests related to OSM.

Should be able to support OSM deployments and work on P1/P2/P3 issues related to OSM applications, troubleshoot and find RCAs.

Should be able to work both as an individual and in a team with good communications and inter-personal skills.

Performing root cause analysis for repeating and major issues and Automate using tools/skills.

Provide on-call support for P1/P2 issues during weekends/non-business hrs.

Should be able to support on highlighting/manage Production issues/requests with Domain/Oracle (via SR) whenever required

Must have technical/professional qualifications:

Hands on experience on Oracle OSM applications with respect to implementation in Telecom Domain.

WebLogic/Webservice/SQL and Unix and shell scripting.

Good functional knowledge in Telecom Domain.

Career Level - IC1

Responsibilities

• Expected to be an SME, collaborate and manage the team to perform.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Collaborate with stakeholders to gather requirements and understand business needs.
• Test and deploy software applications based on business requirements.
• Troubleshoot and debug applications to identify and resolve issues.
  
  
  

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.