Our client, located in NV, is currently in need of a Sr ServiceNow Developer for a 3 month contract. The consultant will work remotely in support of ITSM and ITOM ServiceNow development. The consultant will work in an advisory role to the client and existing project team as an SME ITSM and ITOM.

Responsibilities

• Responsible for the configuration and customization of the technical solution tasks and activities driven by the prioritized agile/scrum stories defined for each sprint
• Develops and configures various areas of the solution’s technical architecture. This includes Service Portal/Employee Center, Service Catalog, Request, Change, Asset Management, Configuration Management (CMDB), and integrations
• Design, develop, and configure workflows, forms, scripts, and screen tailoring, workflow administration, report setup, data imports, custom scripting, and third-party software integrations underlying logic leveraging ServiceNow development best practices and coding standards
• Design technical solutions to address complex requirements, evaluating alternate solutions, identifying the best option, and implementing the solution
• ServiceNow CMDB Health
• Analyze CMDB / AMDB, document findings and improvement opportunities
• Document recommendations in agile story format as input
• Support remediation activities in alignment with best practices
• Forescout integration
• Prepare ServiceNow CMDB/AMDB for integration with Forescout eyeExtend module
• Install and configure to continuously maintain the CMDB/AMDB
• Client Device Order Management
• Assess and remediate as needed the current state of the ServiceNow ITSM module to ensure system prerequisites are fit for purpose
• Implement the client device order components (request form, catalog) and workflow for approval and CMDB/AMDB reconciliation
  

Required Skills

• US Citizen with the ability to pass a government background check
• ServiceNow Certified Systems Administrator certification
• Experience with ServiceNow ITSM and ITOM development
• Ability to work in an advisory role with the customer