Senior CMDB Developer Hybrid - CDMX (Benito Juarez) and Guadalajara

About Us:

Join a dynamic team, where we drive innovation and deliver outstanding solutions in IT Service Management. We are seeking skilled individuals to be part of our exciting journey!

Position Overview:

We are looking for a Senior CMDB Developer who will be instrumental in developing and maintaining our ServiceNow CMDB. The ideal candidate should have extensive experience with ServiceNow, particularly in configuration item (CI) management, governance processes, and ITSM principles. This role demands a proactive attitude, strong commitment, and excellent teamwork skills.

Key Responsibilities:

• Execute hands-on integrations and discovery processes within ServiceNow.
• Maintain and audit CI data to ensure its accuracy and quality.
• Develop, document, and implement CI governance processes.
• Support ITSM processes such as Incident, Change, and Asset Management with a focus on CMDB functionality.
• Generate CI data health reports, proactively identifying and resolving data gaps.
• Conduct CI data audits to ensure compliance with established processes.
• Validate CMDB functionality during ServiceNow upgrades and deployments.
  
  
  

Qualifications:

• Minimum of 4 years of experience as a ServiceNow Developer focusing on ITSM.
• Proficiency in ServiceNow CMDB management and related ITSM processes.
• Experience in defining and implementing governance processes for CI data.
• Strong analytical skills to create and monitor CI data health reports.
• Certified ServiceNow Admin (CSA) is a plus.
• Advanced English C1 - C2 proficiency is required.
  
  
  

Why Join Us?

• Enjoy a collaborative work environment with opportunities for professional growth.
• Receive excellent benefits, including:
• Life Insurance and Medical Insurance SGMM
• Aguinaldo, Vacation premium, Paid Vacation Days
• Grocery Coupons and Bonus
  
  
  

Schedule:

Monday to Friday, 9:00 AM to 6:00 PM - Hybrid in CDMX ( Benito Juarez) / Guadalajara

If you are ready to take your career to the next level and contribute to a thriving organization, we want to hear from you! Apply now and be part of our innovative team.