Sr. NOC Network Engineer - Wireless
NetCuras, Salt Lake’s premier Managed Service Provider, is looking for a talented Sr. NOC Wireless Engineer to be part of our NOC Engineering team. Qualified candidates will not only possess required technical skills, but have excellent verbal and non-verbal communication skills, as well as a deep understanding of customer service and support. This is a M-F, 8-5 position, with occasional evenings and weekend work. Engineer will participate in on-call rotation with other engineers on a rotational basis. (once every 9 weeks). Resumes with broad technical scope/troubleshooting and break/fix experience will move to the top of the pile. NetCuras is located in Bountiful UT.
Primary responsibilities include, but are not limited to:
· Support and maintain enterprise level customer wireless solutions that may include several technologies.
· Support and maintain network hardware and software infrastructure according to best practices, including routers, load balancers, switches, wifi controllers, and firewalls.
· Design, architect and troubleshoot Wireless deployments.
· Design, architect and troubleshoot switching topologies with Trunks, EtherChannels, Spanning Tree, DHCP Snooping, ARP inspection, etc
· Remotely Diagnose problems and solve issues, often under time constraints
· Provide network incident response, firewall and VPN management and administration and troubleshooting
· Provide network documentation
· Monitor network usage, anticipate problems and suggest solutions
· Manage incidents and tasks in ticketing system
· Work closely with colleagues to meet team goals and improve processes and practices
· Remain current on emerging technologies via professional groups, trade magazines, internal and external training, independent research and study, and other avenues available.
· Perform network security design and integration
· Perform other tasks as requested
Qualifications:
· B.A. or B.S. in a technical field or a relevant combination of education and experience
· CCNA/CCNP preferred.
· 5+ years of experience in implementing, managing and supporting enterprise wireless solutions, including Cisco, Aruba and Arista.
· Intermediate to expert understanding of several different platforms of wireless solutions.
· Understanding of heat-map and AP placement technologies.
· Comfortable documenting and explaining wireless topologies
· Excellent wireless troubleshooting skills.
· Diagram and explain technical solutions to technical and non-technical audiences
Benefits:
3 weeks PTO
9 paid holidays
Medical and Dental insurance
401K plan
Competitive Foosball atmosphere
Free lunch Fridays
Complimentary Snacks and Drinks
Did we mention the Foosball
Job Type: Full-time
Pay: $80,000.00 - $120,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Relocation assistance
Vision insurance
Schedule:
8 hour shift
Ability to commute/relocate:
Bountiful, UT 84010: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Bachelor's (Preferred)
Experience:
Network troubleshooting: 3 years (Preferred)
Wireless: 5 years (Preferred)
Work Location: In person