For over 40 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing services. CGS is wholly focused on creating comprehensive solutions that meet clients' complex, multi-dimensional needs and support clients' most fundamental business activities. Headquartered in New York City, CGS employs more than 8,500 professionals across North America, Latin America, Europe and Asia. For more information, please visit www.cgsinc.com and follow us on Twitter at @cgsinc and Facebook at http://www.facebook.com/ComputerGeneratedSolutionsInc.

Position: Sr. Network Engineer

Location: Tampa, FL

The Senior Network Engineer Will:

• Manage and troubleshoot existing Palo Alto Prisma Cloud VPN infrastructure to ensure secure and reliable remote connectivity.
• Oversee and troubleshoot the Global MPLS WAN fabric, maintaining optimal performance and availability across all sites.
• Deploy, configure, and troubleshoot VeloCloud SD-WAN solution, ensuring seamless network connectivity and performance optimization.
• Maintain and enhance the security posture by managing Palo Alto firewall rules, including regular audits, updates, and compliance with security best practices.
• Create, update, and maintain detailed network diagrams and documentation to ensure accuracy and ease of understanding.
• Collaborate with external vendors to coordinate projects, resolve issues, and implement network solutions.
• Perform installations, upgrades, and maintenance across our LANs & WANs
• Be responsible for the ongoing health, capacity, and security of our networks
• Troubleshoot and resolve complex network problems
• Proactively collect, analyze, and report on network health and other statistics
• Research, evaluate, and recommend architectural improvements and new hardware platforms
• Ensure thorough availability and performance monitoring exists at all layers of the network
• Work with the team to develop and manage vendor relationships, negotiate pricing, and review contracts
• Mentor and guide less experienced members of the team
• Understand ITIL concepts and how to apply them effectively in the enterprise
• Recognize the importance of and be able to generate excellent documentation and diagrams
• Have effective written and verbal communication skills
• Demonstrate a proven ability to learn and grow through self-study
• Assist in all PCI, SOCII, and ISO Certifications

Desired Experience & Qualifications:

• Hands-on experience managing and troubleshooting Palo Alto firewalls, including rule management and security best practices.
• Proficiency with VeloCloud SD-WAN deployment, configuration, and troubleshooting.
• Strong background in Cisco routing and switching, with specific experience in DMVPN (Dynamic Multipoint VPN) environments.
• Experience with IPSEC VPN technologies, including configuration, and troubleshooting,
• Familiarity with SIP, and RTP protocols and experience troubleshooting VoIP-related issues across diverse network environments.
• Experience with LogicMonitor or similar network monitoring and alerting platforms.
• Familiarity with Microsoft Azure services; Azure experience is considered a plus
• Experience scoping, configuring, installing, managing, monitoring, and troubleshooting Palo Alto firewalls, Cisco ASR routers, Nexus & Catalyst switches, and Meraki access points
• Experience with network monitoring technologies: SNMP, LogicMonitor, Syslog, and NetFlow
• Thorough understanding of common protocols and services, including: TCP/IP, CDP, SMTP, HTTP, ICMP, SSH, LDAP, SNMP, mGRE, MPLS, BGP, EIGRP
• Extensive knowledge working with TCP/IPv4, DHCP and DNS.
• Experience using ServiceNow or other similar CMS / SKMS with an emphasis on CMDB
• Experience working in highly virtualized environments
• Exposure to IP telephony technology within an enterprise environment is a plus Bachelor’s degree in an information technology related field or equivalent work experience
• 10+ years of enterprise network engineer experience, preferably in a customer facing environment with increasing responsibility

Requirements:

• Advanced level knowledge of Cisco Enterprise Campus design and a minimum of 10 years of relevant experience
• Cisco certifications including CCIE or CCNP is preferred
• Ambitious and goal-oriented person, with ample initiative.
• Ideal candidate will be teamwork orientated, passionate about technology, and possess leadership skills.

We offer a full benefits package including health/ dental insurance and matching 401K.

CGS is an Equal Opportunity Employer M/F/V/D.