Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide. We are headquartered in San Diego, California, with operations in the United Kingdom, Spain, France, Mexico, and the Netherlands. Visit us at www.miteksystems.com.

At Mitek, we believe that teams are more resilient, effective, and innovative when they benefit from a wide range of ideas, lived experiences, and perspectives. The strength of our organization is deeply rooted in the people who power it.​

We know that a workforce reflecting the richness of our communities and customers helps us better serve their needs. These lived experiences influence our decisions, shape our products, services, and help us grow with intention. When it comes to talent, our goal is clear: to discover exceptional individuals and to ensure they discover us. We prioritize drive, skill, experience, and ambition in everything we do for our clients.

This is a Hybrid Opportunity! You will have the power of flexibility while fostering in-person collaboration. Our hybrid model requires employees to work in the office three days a week, while still providing the flexibility to work remotely for the remainder of the week. Our practices, processes, and tools are designed to support your success—whether you're connecting in-person or virtually. The Future of Work at Mitek is about balance, collaboration, and choice within our hybrid environment.

What You Will Do (Essential Responsibilities):

• Lead and manage installation, configuration and maintenance of the company’s LAN/WAN data communications network, including infrastructure, end user computers (Mac/Windows/Linux/Mobile), core and edge networks, security/firewalls, and Cloud and Data center operations.
• Perform system monitoring to verify the integrity and availability of hardware, network, and server resources and systems and to assure deadlines, standards, and cost targets are met.
• Maintain and improve operational health of network, server, and cloud infrastructure.
• Review system and application logs and verify completion of scheduled jobs, including system backups.
• Analyze network and server resource consumption and control user access.
• Install and upgrade software and maintain software licenses.
• Work with a cross-functional team (business and technical) to procure necessary hardware and software services.
• Lead and guide the work of technical support staff.
• Employer allows optional hybrid WFH (Work From Home) within commuting distance to the office (San Diego, CA)

What Do You Need to Fit this Role? (Required Knowledge, Skills & Abilities):

• Master’s Degree or equivalent in Management Information Systems, Computer Science or a related field.
• 3 years of experience in team leadership position in network administration or IT-related services.
• In lieu of a Master’s Degree and 3 years of experience, employer will accept a Bachelor’s Degree or equivalent in Management Information Systems, Computer Science or a related field and 5 years of progressive experience in team leadership position in network administration or IT-related services.

Work experience to include:

• Three years of experience in network or IT administration and support using the following tools and technologies:-
• Office 365 Administration, Azure AD, Azure AADS, Azure Virtual Networks, Intune, and Cloud App Security;-
• Azure SSO, CyberArk Idaptive SSO, and SAML;-
• Access Points, Manage Engine, Atlassian Jira or Confluence, and Ruckus or Ubiquity;-
• Zoom, Slack, RingCentral, and Asset management;-
• SaaS, access badge system, and security cameras;-
• VMware, VSphere, Veeam backup, Druva backup, Sophos endpoint, and Symantec endpoint;-
• Lever, ADP and Envoy; and-
• Miro, and Asana

Three years of experience with computer hardware, datacenter and server room cabling installation and support

• Three years of experience with On-prem Active Directory (Server 2008, 2012, and 2016)
• Three years of experience working in the following environments: Windows or MacOS, iOS and Linux
• Three years of experience working with the following firewalls: Cisco and SonicWall
• Three years of experience working with the following MDM tools: Intune, JAMF, and Manage Engine
• Three years of experience with Mimecast and SIEM tools (AlienVault)8
• Two years of experience in a lead or management role in network administration or IT; must include managing or leading cross-functional teams supporting 24X7 operation (hiring, training, assigning work, and managing staff performance); must include conflict management and resolution experience as well as experience with talent acquisition and talent mentorship
• Providing IT systems support for international and remote locations
• Using the following project management methodologies: Agile and Waterfall.

***** Applicants with a Bachelor’s Degree must show 5 years of experience with skills #1 through #8.******

• Any and all experience can be gained concurrently.
• Must be available to respond to network outages on weekends, evenings or holidays as necessary
• Position requires a CCNA (Cisco Certified Network Associate) certification (expired certification accepted)
• Position requires 5% domestic and 5% international travel; expenses paid by employer

Onsite Work Requirement:

• Location: Mitek Systems, Inc.; 770 First Avenue, Suite 425, San Diego, CA 92101 H
• ybrid position: Employer allows optional hybrid WFH (Work From Home) within commuting distance to the office (San Diego, CA).

Wage Range:

$127,962.00 to $176,446.00 per year

Resume submission instructions: Individuals interested in applying for the position must email resume with Job Ref. #DJ-0504 to Mitek Systems Inc. at [email protected].