Division:Eskenazi Health Sub-Division: Hospital Req ID: 23418 Schedule: Full Time Shift: Days Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis. FLSA Status Exempt Opportunity Overview: The Senior Labor Relations Consultant Acts as a liaison between the Human Resources Department and the AFSCME Union leadership, facilitating communication, interpreting the labor agreement, and resolving disputes, ensuring compliance with labor laws and the union agreement. Explains Human Resources (HR) policies, union agreement and procedures to supervisors and employees and assists in solving problems. This position assists with the development and administration of programs, procedures and guidelines to align employee performance/behavior with strategic goals .Eskenazi Health supports a culture of inclusion, where employee feedback is valued, an environment where employees can show up as their authentic selves. Proactively contributes to Eskenazi Health's mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County. Models Eskenazi Health PRIDE values of Professionalism, Respect, Innovation, Development and Excellence Essential Functions and Responsibilities * Develops and maintains trusting relationships with staff and management, creating a work environment where employees can feel safeguarded. This is a crucial component to retaining staff and improving their efficiency * Facilitates communication and serves as a point of contact for both HR and union representatives, ensuring smooth and effective communication regarding employee concerns, policy changes, and contract negotiations. * Assists in resolving employee grievances, acting as a mediator between employees and management, and ensuring fair and equitable outcomes. * Provides an interpretation of the terms of the union agreement and is responsible for understanding the union agreement and ensuring that all parties are following them. * Partners with leaders and employees to assist with problem solving, explaining policies and procedures * Trains new leaders with union eligible employees on the grievance process and the AFSCME labor agreement * Participates in the bi-weekly union president meeting * Investigates allegations made in grievances and/or complaints * Prepares leaders for their grievance hearings and works with leaders on their grievance responses * Completes the AFSCME Investigation Summary Forms as requested * Maintains grievance data and monitors trends to share with ER team and leadership * Assists with the development and administration of programs, procedures and guidelines to align employee performance/behavior with strategic goals * Reports sensitive and/or high-profile issues timely to HR management * Meets with employees and leaders on performance concerns and provides guidance * Responds to HR Shared Services employee requests for information within 2 business days * Performs other duties as assigned Am I Qualified: Accredited Bachelor's degree in human resources, psychology or other related field with at least two (2) years' Labor/Employee Relations experience preferred; OR Six (6) years of progressively responsible experience in Human Resources with at least 2 years in Labor/Employee Relations may be accepted in lieu of education. * SHRM Certified Professional/PHR desired Accredited by The Joint Commission and named as one of Indiana's best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few. Nearest Major Market: Indianapolis