This client, is a leading Investment Management firm in the city with over $100 billion in AUM, committed to delivering exceptional services and innovative solutions to their clients. With a strong presence in the market,they pride themselves on a dynamic and collaborative work environment. They are currently seeking a highly skilled and motivated Senior Help Desk Engineer to join their IT team.

Key Responsibilities:

• Provide advanced technical support for desktop, laptop, and mobile devices.
• Manage and resolve complex hardware and software issues.
• Lead the deployment, configuration, and maintenance of desktop environments.
• Collaborate with IT teams to implement and support new technologies.
• Ensure the security and compliance of desktop systems.
• Develop and maintain documentation for desktop configurations and procedures.
• Mentor and provide guidance to junior IT staff.
• Participate in on-call rotation and provide after-hours support as needed.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in desktop support or a related role within a financial institution.
• Strong expertise in Windows 10 and 11, Microsoft Office 365, and Active Directory.
• Experience with desktop imaging, patch management, and software deployment.
• Proficiency in troubleshooting network issues and understanding of TCP/IP, DNS, DHCP, and VPN.
• Excellent problem-solving skills and the ability to work independently.
• Strong communication and interpersonal skills.
• Relevant certifications (e.g., Microsoft, ITIL) are a plus.

Why Join Us:

• Competitive salary and comprehensive benefits package.
• Opportunity to work in a fast-paced and innovative environment.
• Professional development and growth opportunities.
• Collaborative and supportive team culture.

If you are a dedicated and experienced IT professional looking to make an impact in the financial sector, we encourage you to apply. Join us and be part of a team that values excellence and innovation.

No C2C at this time