Job Details

Job Position: Sr. Executive/Asst. Manager - Customer Relation

Job Code: CRM-05

Functional Area: CRM

Number of Positions: 2

Location: Corporate Office, Noida

Experience: 2 - 5 Years

• Act as the main point of contact for clients
• Address queries and concerns properly
• Handle customer complaints and provide appropriate solutions within the time limit
• Follow up to ensure resolution and maintain a high level of client satisfaction
• Knowledge of EWS flats allotment process
• Knowledge of real estate software Farvision
• Manage tasks such as allotment letter, receipt generation, demand letters, bank documentation, and possession documentation
• Ensure timely collections are done as per the requirement
  
  

Desired Profile

• Knowledge of real estate software Farvision
• Manage tasks such as allotment letter, receipt generation, demand letters, bank documentation, possession documentation, and MIS generation
• Should have a background in real estate
• MBA (Regular) can apply for this position
  
  

Key Skills

• CRM
• Real Estate
• Bank Documentation
  
  

Contact: [email protected]

Last Date: 30/04/2025