Manages data operations solutions and services, and acts as the primary contact for Data Operations Center stakeholders / internal customers / clients regarding daily service delivery and overall satisfaction. Establishes and maintains quality standards for existing products and services. What you will do * Developing intelligent, insightful reporting on the key drivers of our business and our ability to orchestrate customer success * Partnering with internal stakeholders across Data Operations Center ecosystem and disciplines to share findings from deep dive analysis, particularly opportunities for quality improvements and cost savings * Present recommendations to leadership that drive improvement of the data quality customer experience and overall health of Data Operations Center operations * Drive effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format * Partner with internal teams on enterprise growth initiatives by providing pro-active analysis and recommendations that align to Operations initiatives * Demonstrate leadership capabilities to junior team members * Collaborating with Operations Management teams to implement solutions that enrich customer experience What experience you need * Bachelor's degree (B.A. or B.S.) required * 3-5+ years' of experience in technical data analysis and reporting * Data Wrangling, Data Visualization, Data Analysis. Tableau certification is a plus. * Proficient in data visualization tools including Tableau and Looker Studio. * Consistent with Equifax's 3/2+2 flexible work framework, a willingness to work Tuesday, Wednesday, Thursday in Equifax's Atlanta-based office What could set you apart * Excellent analytical capabilities and demonstrate the ability to solve complex problems and identify breakthrough actionable insights. * Broad business Ops knowledge and business savvy * Effective communications skills that effectively explain complex analyses and enable relevant, action-based conclusions and recommendations This position does not offer immigration sponsorship (current or future) including F-1 STEM OPT, EAD extension support. #LI-SK1 #Hybrid