We are seeking a skilled and experienced Senior Client Platform Engineer to join our Business Technology team. This role focuses on architecting, deploying, securing, managing, and maintaining end-user computing environments and platforms. The ideal candidate is passionate about improving client workflow operations, streamlining deployments, and enhancing end-user productivity and experience.
This role will be based out of our Palo Alto office with an in-office requirement of 4x a week.
What You'll Do:
* Design, deploy, manage, and optimize client computing platforms (Windows, macOS, Mobile Device management, Virtual Desktops, etc.)
* Develop, implement, automate, and enhance endpoint deployment, configuration management, patching, and compliance processes.
* Provide advanced support, troubleshooting, and problem resolution for client systems and configurations.
* Collaborate with security, infrastructure, systems engineering, help desk, and other teams to develop best practices, tools, and procedures to create a secure, stable, and user-friendly computing environment.
* Continuously monitor and analyze client platform health, performance, and proactively resolve identified issues.
* Partner with stakeholders across business units to understand their technology requirements and provide technical solutions.
* Develop and document client management procedures, technical manuals, proposals, and system integration plans.
What We're Looking For:
* At least 5-7 years of proven experience as a Client Platform Engineer, Endpoint Engineer, Systems Administrator, or equivalent technical role.
* Deep technical experience in endpoint management tools and technologies (JAMF, Microsoft Endpoint Manager (Intune), SCCM/MECM, Kandji, Workspace ONE, etc.).
* In-depth knowledge of operating systems (Windows 10/11, macOS), software deployment, image creation, automation scripting (PowerShell, Python, Shell scripts).
* Experience in implementing virtual desktop and application environments (Azure Virtual Desktop, Citrix, VMware Horizon).
* Familiarity with cloud platforms (Azure, AWS, GCP) and their integration with client technology platforms.
* Experience handling large-scale device deployments and endpoint lifecycle management.