Business Analyst – Supply Chain & DC Automation

GENERAL PURPOSE:

This Business Analyst position focuses on Supply Chain and Distribution Center (DC) Automation initiatives. The Business Analyst serves as a key interface between business teams and IT. The ideal candidate will have deep expertise in technical project delivery best practices, ensuring projects are executed efficiently without impacting system stability.

The role requires a proven track record in balancing desired solution outcomes within support constraints and a pragmatic lens. Responsibilities include gathering user requirements, creating functional specifications, assisting in development processes, ensuring system functionality aligns with user needs, and guiding stakeholders through application usage.

ESSENTIAL FUNCTIONS:

Systems Support

• Understand business processes within Supply Chain and DC Automation and how systems enable these processes.
• Partner with IT and cross-functional teams to ensure business needs are met.
• Troubleshoot issues, provide support, and communicate resolutions effectively.

Project Management

• Identify and document project risks, providing recommendations to leadership.
• Gather and report project status updates to stakeholders.
• Consolidate data for reporting and dashboard creation.

Information Management

• Create and analyze process flow documents by engaging with users.

Relationship Management

• Serve as a liaison between security, technical, and business teams to interpret and advise on technical questions or business use cases.
• Document functional and technical requirements for projects of moderate complexity.

Development Lifecycle

• Manage meetings, issue resolution, and escalation during design and build phases.
• Understand various tools and technologies to support project execution.
• Oversee test execution across all phases, including unit, end-to-end, integration, performance, operational readiness, and user acceptance testing.
• Suggest alternate methods for data gathering and presentation.

Technical Operations

• Collaborate with key stakeholders to define release and deployment plans.
• Lead post-deployment validation as directed by project leadership.

COMPETENCIES:

• Building Effective Teams (for managers of people and projects)
• Collaboration
• Leading by Example
• Communicates Effectively
• Ensures Accountability and Execution
• Manages Conflict
• Business Acumen
• Planning, Aligning, and Prioritizing
• Organizational Agility
• Analysis and Judgment
• Technical Competence in Data Gathering
• Drive Results
• Interpersonal Effectiveness

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Bachelor’s Degree in Business, Economics, Finance, Computer Science, or a related field.
• 7-10 years of experience in IT or equivalent work experience.
• Strong ability to interpret instructions and suggest proven alternatives to drive projects forward.
• Ability to follow established practices, policies, and procedures.
• Strong relationship-building skills.
• Excellent communication skills.
• Proficiency in productivity software (e.g., Microsoft Office Suite).
• Strong analytical and problem-solving skills.
• Ability to create simple to complex analytical solutions.
• Capability to break down abstract analytical problems into actionable tasks.
• Be flexible to travel as needed during the test phases of the project (10-20%)
• Experience using various requirements, testing and Defect management tools like Jira, QTest etc.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.