Location(s):

• Quay Building 8th Floor, Bagmane Tech Park, Bengaluru, IN
  
  

Line Of Business: MIS Commercial Group(COMMERCIAL)

Job Category

• Corporate Services
  
  

Experience Level: Experienced Hire

Skills And Competencies

• 6+ years in operational controls, risk, and audit.
• Proficiency in MS Office, Power BI, Tableau.
• Experience in designing and testing controls, Control & Risk frameworks.
• Risk or Audit certification preferred.
• Six Sigma Black Belt or equivalent is valuable.
• Strong people management, leadership, and influencing skills.
  
  

Education

• Bachelor's or Master's in Business Administration, Customer Relationship Management, Data Science, or related fields.
• 6+ years in operational controls, risk, and audit, preferably in international organizations or financial institutions.
  
  

Role & Responsibilities

• Support VP of Commercial Operational Governance with executive controls reporting and senior management interaction.
• Ensure governance of commercial documentation, controls, and data.
• Create dashboards and reports on key KPIs.
• Foster continuous improvement and enhance customer experience within regulatory standards.
• Assist with operational improvement projects.
• Establish and integrate an Operational Control framework.
• Assess operational controls for new processes.
• Implement and maintain an Operational Risk framework.
• Develop Operational Control analytics.
• Prepare improvement packs with process owners.
• Partner with Process Owners for a robust Control framework and meaningful KPIs & Controls Reporting.
• Provide Operational Control & Governance advice and conduct independent reviews.
  
  

About The Team

Join a dynamic team supporting the Commercial Operation Governance lead in delivering executive controls reporting and interacting with senior management. Partner with control managers, risk, and process owners to enhance the governance framework.