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What We'll Bring

To provide application support operation to technical services in Hong Kong

What You'll Bring

• University graduate with a degree in Computer Science or related technology disciplines.
• 5+ years' experience on application support or application development.
• Proficiency in Windows, Unix, JavaScript and Shell script.
• Have Oracle and PostgreSQL database experience.
• Experience in software development in JAVA.
• Solid communication and interpersonal skills in written and spoken English.
• Able to handle multiple tasks, self-motivated, reliable, intelligent, diligent, and possess good problem-solving skills.
• Mature, initiative, outgoing, and a good team player.
• 7x24 support operations (including holidays) and non-office hour customer communication.
• Remedy ticket management to meet HK SLA requirements.
• Report preparation to internal business users.
  
  

Impact You'll Make

• Experience with Ms-Sql databases is an advantage.
• Experience with Splunk is preferred.
• Exposure to AWS / Azure cloud platforms is a plus.
• Solid knowledge and know-how in supporting .NET Framework/Java, enterprise architecture, infrastructure, and operation management technology.
• Understanding of Agile, DevOps, and CI/CD processes, tooling, and Docker technology.
• Adaptable and proactive integrity, with a collaborative mindset.
  
  

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Sr Analyst, Applications Support