The Harrisburg Lab department is looking for a new full-time Specimen Processor to join their team. This person should be an energetic team player with a mature attitude. Having good customer service skills and a positive attitude is a necessity. Job shadowing is available for top applicants! Schedule: Monday - Friday from 1:30 p.m. - 10:00 p.m., every third weekend and rotating holidays. Purpose: Receive, sort, identify, process, and distribute specimens to all technical sections. Enter requisition information and patient results into the computer system; call statistical results, answer phone, code charge slips, train new employees and perform related clerical duties. Responsibilities: * Demonstrate service orientation approach by conveying courtesy, respect, enthusiasm and a positive attitude in work situations. * Show initiative and offer assistance in the completion of the department's work. * Monitor pneumatic tube and courier deliveries to ensure timely processing of specimens. * Investigate and resolve any requesting mistakes or other specimen problems. * Request assistance when needed. * Complete quality forms for unacceptable specimens, requesting errors or other problems. * Separate by centrifugation. * Label appropriate aliquot tubes and transfer as defined by policy; store samples at the appropriate temperature. * Determine and enter the specimen receive time into the computer. * Answer all telephone inquiries concerning proper specimen collection, result, and normal range information. * Follow all regulations regarding health and safety concerning the handling of biohazardous patient samples or sharps to prevent exposure. * Verify patient specimens such as blood, urine and other body fluids with requisitions or labels, making certain that information on the specimens match any paperwork received and correct specimen. * Properly request in the Laboratory Information System laboratory information system if needed. * Prepare, package and send specimens to outside locations as needed. * Receive, sort and prioritize ALL specimens according to the laboratory policies. * Share specimens as necessary. * Notify supervisor of problems and of any requests that need credited or clarified. * Disinfect the work area after shift and during shift, if needed. * Participates in the orientation and training of new laboratory specimen processors. * Perform routine technical and related clerical duties as directed. Qualifications: * High School diploma or equivalent. * Three to six months of experience in a clinical laboratory, physician's office, or other medical environment preferred, including knowledge of or experience in Medical Terminology and Laboratory Information systems. * Three to six months of experience in a service environment including call center, customer service center, or product distribution/fulfillment center preferred. * Good oral and written communication skills required. * Ability to communicate effectively with all age groups and populations of external and internal customers (as well as co-workers) both by telephone and in person. Licensure, Certifications, and Clearances: * Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran