About Medline India:

Medline India was setup in 2010 in Pune, primarily as an offshore Development centre and to augment resources for Medline Industries LP headquartered in Chicago, USA. We are a 1500+ strong and growing team of technology, finance & and business support professionals who support our businesses worldwide towards a mission to make healthcare run better. We are proud to be certified as a ‘Great Place to Work’ by the Great Place to Work Institute® (India) for the duration May 2023 – May 2024.

We are an organization with a conducive work environment, ample opportunities to learn, contribute and grow with a highly empowered & engaged team. We encourage our people to share their best ideas and create new opportunities for our customers and ourselves to work together to solve today’s toughest healthcare challenges.

About Medline Industries, LP:

Established in 1966, Medline Industries LP is a renowned global healthcare organization boasting 56 years of consecutive sales growth, exceeding $21 billion in annual sales. With a workforce of over 36,000 professionals spread across the globe, we operate in more than 125 countries and territories. As the largest privately held manufacturer and distributor of medical supplies in the United States, Medline is uniquely positioned to offer comprehensive products, education, and support across the continuum of care.

At present, Medline Industries, LP holds the esteemed position as the #1 market leader, delivering an extensive portfolio of over 550,000 medical products and clinical solutions. Our clientele includes hospitals, extended care facilities, surgery centres, physician offices, home care agencies, providers, and retailers.

We're proud to be recognized by Forbes as one of America’s Best Large Employers and Best Employers for Women. Additionally, the Chicago Tribune has consistently named us a Top Workplace for the past 12 years.

Role: Specialist Site Reliability Engineering

Site Reliability Engineering Specialist will help build a meaningful engineering discipline, combining software and systems to develop creative engineering solutions for operational enhancements. This role mainly focuses on support and software development for implementing/configuring monitoring tools and techniques, optimizing existing systems, building infrastructure and reducing work through automation.

Responsibilities:

• Participate in the Agile software development process as a member of scrum teams and work according to the goals of the team.
• Analyze and address failure patterns and incidents in a team setting and reduce MTTD, MTTR and MTBF.
• Design suitable monitoring frameworks to accomplish end-to-end monitoring and seamless alerting.
• Analyze performance tests and their results, document and identify optimization opportunities within Medline's software stack.
• Participate in the full development lifecycle of creating automated solutions including seamless alerting and monitoring and addressing technical debts.
• Troubleshoot production processing and execute problem resolution through post-issue evaluations, root-cause analysis and remediation.
• Design and implement performance tests, identify bottlenecks and opportunities for optimization and capacity demands, and present solutions for continuous improvements.
• Design automated software and product upgrades, change management and release management solutions.
• Mentor and coach the team to adopt new tools and technologies wherever applicable.
• Stand as incident commander as needed, ensure blameless postmortems are performed and documented for future reference.
• Maintain SRE troubleshooting runbooks and update them time to time when needed or if new architectural components are added.
  
  

Requirements:

• Overall 10+ years of experience on OPS/SRE/Development and minimum 3+ years of experience in distributed environments with cloud microservices and micro frontend.
• Proficient on at least one APM tool like Datadog, Dynatrace, Splunk Signal Fx, AppDynamics or Azure Monitor.
• Demonstrate strong experience in SRE culture and implementation techniques.
• 3 years of experience in software development with any programming language.
• Expertise in application, data and infrastructure architecture disciplines.
• Expert practitioner in one or more technology domains, should be a cross-domain expert, with the ability to solve complex and mission critical problems within a business or across multiple business units.
• Familiarity with infrastructure components such as routers, load balancers, cloud products (Azure/AWS/GCP), container systems, compute, storage and networks.
• Hands-on Experience working in Kubernetes, Docker, Scalability.
• Excellent debugging and troubleshooting skills.
• Good verbal and communication skills.
  
  

Educational Qualification

Bachelor’s degree in Computer Science or related

• Certifications (Not Mandatory – Highly Desired) - Preferred certification areas: Azure Solution Architect Assc, any industry-recognized Site Reliability Engineering and Devops.
  
  

Working Hours:

• 10.30 am to 7.30 pm – Daylight Saving Time
• 11.30 am to 8.30 pm – Standard Time