JOB DESCRIPTION Job Title Specialist, Network Infrastructure II Evaluation Type Support Department Information Technology Pay Grade S3 FLSA Exempt Date Revised April 2025 Supervisor Director of IT Services BASIC FUNCTION & RESPONSIBILITY: Support the Administrator of IT Infrastructure and Security in the design, implementation, and administration of LAN and WAN systems, including equipment procurement, network design, network documentation, equipment installation and maintenance, and network security and management. Assist to implement and maintain a scalable, secure, and robust threat management system; monitor and protect sensitive data and systems from intrusions, and help the District understand advanced cyber threats. Incumbent performs professional and technical work associated with production Enterprise Wide Area Network for the Bastrop ISD. QUALIFICATIONS: Education/Certification: * Bachelor's Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work experience * CCNA, Network+, Security+, C|EH, CISM, or CISA certifications preferred Special Knowledge/Skills/Abilities: * Knowledge of information systems security and functions * Knowledge of risk assessment tools, technologies and methods * Knowledge of securing datacenter networks, systems and application architectures * Knowledge of G-Suite, Microsoft 365, and Azure Cloud Services * Identity and Access Management systems * PC and Mac computers with modern operating systems * Strong customer service and interpersonal skills * Excellent communication skills, both oral and written * Strong organizational skills with the ability to prioritize tasks/workload, work independently and under pressure * Ability to analyze and correct system faults/errors through detailed log analysis * The ability to communicate network security issues to peers and management * Ability to think logically, symbolically, and abstractly with attention to detail * Ability to analyze and interpret problems assigned and present results with clarity and precision * Strong background in modern Cybersecurity administration Experience: * 3-5 years of related experience CHARACTERISTIC DUTIES & RESPONSIBILITIES: The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties, responsibilities, knowledge, skills, and abilities noted herein; however, this is not a comprehensive listing of all functions and tasks performed by positions found in this job description. Management of Administrative, Fiscal and/or Facilities Functions: * Large Enterprise WAN/LAN design and installation; Research and propose LAN/WAN standards and procedures that support District policies. * 24/7 support and maintenance of all wide area network equipment, including all network connections. * Install and test network hardware and software, perform routine maintenance, and apply vendor updates to software. * Install, configure, and maintain firewall and network monitoring services. * Install, configure, and maintain antivirus solution to ensure the security of all infrastructure devices. * Install, configure, and maintain email filter and threat protection services. * Install, configure, and maintain Content Filter systems and services. * Install, configure, and maintain network access control (NAC) services. * Ensure District compliance with Cybersecurity policies and framework. * Monitor networks and systems for security breaches, through the use of software that detects intrusions and anomalous system behavior. * Report all security breaches as designated by District policy. * Lead incident response tasks, including steps to minimize the impact and then conducting a technical and forensic investigation into how the breach happened and the extent of the damage; Report all findings and propose solutions into mitigating future attacks. * Conduct periodic network scans to find any vulnerabilities. * Conduct penetration testing, simulating an attack on the system to find exploitable weaknesses. * Troubleshoot infrastructure issues; Support the efforts of the HelpDesk and field service teams; Collaborate with field technicians and HelpDesk to ensure that all endpoints are able to connect and operate effectively. * Perform routine backup and archives of network configurations; Test network back-up procedures. * Maintain organized documentation of the network environment and diagrams. * Handle multiple projects with rapidly changing priorities and deadlines. * Troubleshoot problems reported by users; Analyze and isolate issues; Consult with management and vendors to resolve issues in a timely manner. * Document all work performed and keep accurate inventory records. * Respond to after-hours emergencies as needed. Organization Improvement: * Work collaboratively to improve programs. Professional Growth and Development: * Participate in professional development that increases effectiveness and improves District performance. School/Community Relations: * Interact positively with employees and the community to provide needed information and to promote the District in a favorable manner. Organization Morale: * Participate in team building activities and the decision-making process as appropriate. * Communicate and collaborate with campus/department staff to enhance service delivery and customer satisfaction. Other Responsibilities: * Comply with policies established by federal and state law, including but not limited to State Board of Education and local Board policy. * Perform other duties as assigned. SUPERVISION EXERCISED: None MENTAL DEMANDS/PHYSICAL DEMANDS/ENVIRONMENTAL FACTORS: * Tools/Equipment Used: Frequent use of small hand tools, electronic test equipment, personal computers, and peripherals * Posture: Prolonged sitting; climbing, stooping, bending, and kneeling * Motion: Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders * Lifting: Lift up to 50 lbs. occasionally * Environment: Work is normally performed in both indoor and outdoor environments; work involves frequent exposure to mechanical and electrical hazards; frequent district wide travel; occasional prolonged irregular hours; may be required to be on call 24 hours a day; work involves working in high, precarious places and in outside weather conditions with frequent exposure to wet and/or humid conditions * Mental Demands: Maintain emotional control under stress; work with frequent interruptions