As a HR Shared Services function, the Employee Experience team has a hand in every pie at Scoot, crafting a workplace experience that authentically reflects the mission, vision, and values of the company; creating memorable, meaningful, and purposeful connections; building a team of service-minded stewards that work on behalf of the workforce; delivering tools and technology to enable seamless workflow, and instilling enthusiasm if not excitement for the work at hand.
The Employee Experience Specialist is part of a small team that is primarily responsible for supporting Flight and Cabin Crew Operations and other categories of employees, including everything from preboarding to offboarding, and everything in-between as part of the employee lifecycle, furthering the team’s objective of delivering a best-in-class employee experience. As part of a dynamic HR team in delivering a holistic Employee Experience, this incumbent will be expected to manage other HR & company-wide administrative tasks.
Key Responsibilities
Manage the administrative requirements from onboarding to offboarding of our Flight and Cabin Crew
Main POC for HR-related queries for all Flight and Cabin Crew, ensuring best-in-class support experience throughout lifecycle events (conversions, confirmations, renewals etc) with a service-mindset
Maintain data integrity for all Flight and Cabin Crew on HR Systems (personal info, leave admin, bonus payments, salary adjustments etc)
Work closely with Finance Payroll, Business Partners, and other specialist areas within the HR team on various HR support matters, proposing and influencing solutions to reengineer processes to improve the Employee Experience
Join in HR projects & initiatives that drives the enhancing of Employee Experience.
Support any other HR activities
Skills/Experience/Competencies Required
Passionate about HR and people
Degree and preferred in relevant HR fields
3-4 years of HR-related experience
Deep-rooted knowledge of government & statutory regulations
Proven experience in providing a best-in-class employee experience and process improvement initiatives
Detail-oriented, with excellent organisational and project planning and execution skills
Demonstrated success managing multiple projects and deadlines simultaneously and seamlessly adapting to evolving business priorities
Excellent inter-personal skills
Possess a positive attitude; resourceful and self-motivated
Able to work independently with minimum supervision, in a team, and cross-functionally with other teams
Excels in a fun-loving, yet driven environment
Passion in aviation a bonus
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