Solutions Delivery Manager
THE COMPANY:
STACK INFRASTRUCTURE (STACK) provides digital infrastructure to scale the world's most innovative companies. We are an award-winning industry leader in building, owning, and operating highly efficient, cost-effective wholesale, colocation, and cloud data centers. Each of our national facilities meet or exceed the highest industry standards in all operational categories of availability, security, connectivity, and physical resilience.
STACK offers the scale and geographic reach that rapidly growing hyperscale and enterprise companies need. The world runs on data. Data runs on STACK.
THE POSITION:
The STACK Solutions Delivery Manager oversees the data hall fit out, office and storage space builds meeting the clients' specific scope and needs. They are clients facing and have strong construction project management skills, driving process efficiency and strong client relationships. They can form strong internal partnerships and contract with external construction and consulting project teams that deliver the client's data hall fit-out project (s). Client requirements range in scale from a cage environment to significant modifications or new data hall fit out work of 72 megawatts or beyond.
As a client-facing Solutions Delivery Manager at STACK, you will play a pivotal role in ensuring the successful planning, execution, and completion of data hall fit-out construction projects while maintaining a strong focus on client satisfaction and client management. You will be a key contact for our clients and will collaborate closely with internal cross-functional teams and external vendors, consultants and contractors, to deliver high-quality data center facilities. Must have a positive and can-do attitude while being a team player.
In this role, you will:
* Act as the primary point of contact for STACK clients throughout data-hall fit-out projects.
* Develop and maintain strong relationships with contractors, vendors, consultants, and clients.
* Consistently aim to exceed client expectations in all phases of project delivery.
* Manage comprehensive project plans, ensuring optimal resource allocation and on-time delivery.
* Conduct daily site and team observations to monitor progress and performance.
* Ensure strict adherence to STACK safety regulations by all project delivery teams.
* Coordinate with architects, engineers, contractors, and subcontractors to align goals and uphold quality standards.
* Oversee quality control processes across all stages of the data hall fit out.
* Guarantee compliance with client specifications and industry standards in all construction work.
* Manage project scope and schedule changes, ensuring client communication and approval.
* Identify project risks and proactively implemented mitigation strategies.
* Take ownership of issue resolution, driving timely and favorable outcomes.
* Support contract administration, including review and negotiation of change orders.
* Collaborate cross-functionally with Construction, Sales Engineering, EH&S, Finance, and Operations teams.
* Lead weekly client and vendor meetings, setting agendas, capturing notes, and managing discussions.
* Deliver regular project updates to clients, senior management, and key stakeholders.
* Perform additional duties as required to support successful project execution.
Required Skills, Education, and Experience:
* Bachelor's Degree or equivalent work experience
* Minimum of 5 years' experience in leading Data Center Fit Out Projects
* Have solid foundations in technology along with a proven track record in successfully delivering projects on time and on budget
* Ability to interpret construction drawings and specifications
* Strong written and verbal communication skills
* Ability to communicate with both Hyperscale and Enterprise clients
* Ability to multi-task, with strong time management and organizational skills
* Ability to understand and follow clear directions and meet specific deadlines with reporting, communication, and project schedules
* Desire to be a team player across the organization
* Professional-level proficiency with the Microsoft Office Suite, particularly Excel (also Word, PowerPoint, Outlook, SharePoint, OneNote, MS Project)
* Experience with the tools of the trade (AIA Contracts, Construction Schedules, Budgets & Schedules of Values, Payment Applications, Lien Releases, Subcontracts, Purchase Orders, Invoices, Vendor Agreements, Construction Insurance types, etc.)
* Thorough understanding of Data Hall Fit-Out projects scope and delivery process, how the work is sequenced and distributed between trades.
* Data Center technical knowledge, including OFCI/CFCI equipment, procurement strategies & lead times, Owner-direct vendors, etc.
* Pro-active self-starter, able to take ownership of issues and drive them to a successful and timely conclusion
* Ability to read, interpret and convey construction drawings
* Reliability, strong organizational skills and follow-through are essential
* Attention to detail, precision and accuracy
* Excellent written and verbal communication skills
* Ability to work under pressure, manage multiple priorities and adapt to changing requirements
Other Details:
* Location: Manassas, VA
* Onsite/WFH Expectations: Onsite at job trailer or other STACK facility 4-5 days/wk
* Domestic travel: Up to 10%
* Reports to Vice President, Solutions Delivery
ADDITIONAL ELIGIBILITY REQUIREMENTS:
Work Authorization/Security Clearance Requirements
* Must be authorized to work in the United States
* Must pass comprehensive background screening
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
WHY STACK?
* We offer a competitive compensation package with strong benefits, including medical, dental, and vision insurance, a 401K program and flexible spending accounts
* We foster a culture of appreciation, including employee rewards and recognition programs.
* Fun is part of our DNA, with events, game nights, happy hours, and barbecues.
* We're growing - this is a great time to join and make an impact!
STACK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Note to external agencies: we are not accepting any blind submissions or resumes/cvs from recruitment agencies. Any candidates sent to stack infrastructure will not be accepted or considered as a submission without a signed agreement in place.
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