Join a dynamic team focused on revolutionizing customer experiences with cutting-edge AI technologies. This role offers an exciting opportunity to work hands-on with AI solutions in a collaborative environment.

Responsibilities

• Design and implement AI solutions tailored to customer needs, ensuring seamless integration and functionality.
• Collaborate with customers to identify and prepare data for AI agent deployment.
• Provide ongoing support and optimization for deployed AI solutions, enhancing customer satisfaction.
• Facilitate communication between customer technical teams and internal resources to ensure project success.
• Contribute to business development by identifying new use cases and demonstrating product capabilities.
• Document best practices and lessons learned, sharing knowledge internally to drive product improvements.
  
  
  

Skills

• Extensive experience in solution architecture or technical consulting, with a focus on AI/ML technologies.
• Exceptional problem-solving skills and the ability to convey complex technical concepts clearly.
• Proven track record in customer-facing roles, demonstrating strong stakeholder management abilities.
• Excellent documentation and technical writing skills, with an emphasis on creating detailed solution narratives.
  
  
  

Preferred Skills

• Experience with AI agent platforms and enterprise software implementation.
• Familiarity with integration patterns and APIs.
• Background in technical pre-sales or solution consulting.
  
  
  

Horizontal is committed to fostering a diverse, equitable, and inclusive workplace where all employees feel valued and empowered.

Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview.

Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $39 - $75 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.