ROLE: Performance Engineer (Customer Success Team) 

SmartHelio is a Y Combinator-backed deep-tech startup based out of Lausanne, Switzerland. The company is operating in a clean-tech space and endeavoring to make the clean energy assets more profitable and long-lasting. As a response to the Twenty-First century’s challenges, SmartHelio came up with the idea of bringing light without heat: to accelerate the rapid adoption of sustainable energy in the face of climate change. We use the sun in a smart way, that’s why we call ourselves SmartHelio. We are trying to disrupt the conventional energy supply arrangements using electronics and AI. Therefore, we have developed an Artificial Intelligence-enabled low-cost technology for solar energy systems (including small and large-scale solar installations). We provide deep-data analytic and decision-making tools for solar companies to improve their financial and business insights. Kindly visit www.smarthelio.com for more information. 

About the Role 

SmartHelio is aggressively operating in the global clean-tech market and providing advanced Software as a Service (SaaS) solutions to energy companies (mostly solar utilities). Currently, we are engaged with some of the top global clean energy companies. The incumbent will be analyzing solar PV systems' performance, helping in the development of fault detecting algorithms and managing customers (mostly European and American). The key responsibilities of this role are as follows: 

Performance Engineer’s role: 

1. Lead the operational activities related to the PV site performance analysis. 
2. Work with data scientists who are developing fault detection algorithms. 
3. Manage weekly deliverables to the client. 
4. Prepare weekly performance impact analysis for each PV site. 
5. Conduct monthly performance review meeting with clients. 
6. Remotely manage clients’ on-site staff during maintenance activities, as and when required.  
7. Build mechanisms to provide more value to the customer. 
8. Provide customer service. 

What you will need 

Education Background - A degree in Engineering (Electrical Engineering, Energy Systems or Renewables), or in any other relevant field. Additional requirements are as follows - 

1. MUST: 4-8 years of on-site experience in operations and maintenance C&I and/or utility scale PV plants in the capacity of a Plant Engineer, O&M Engineer, Performance engineer or similar profiles.  
2. MUST: In-depth understanding and experience in handling day-to-day issues related to plant management and operations & maintenance. 
3. MUST: Proven experience in handling ground staff and effectively mobilizing them 
4. Sound technical understanding of the entire solar/renewable value chain: financing, pre-install, installation, post-install mechanisms, etc. 
5. Ability to understand high-level data analytics algorithms  
6. Expert in verbal and written communication   
7. Proficiency in collaboration tools and documentation tools such as MS Office, Google Docs, etc. 

Joining: Immediately  

Location: On-site (Noida, Sector-16) 

Offers 

1. Salary: as per the market standards 
2. Opportunity to work with global energy experts 
3. Opportunity to develop capacities and skills by participating in learning programs organized by top European/US business universities and startup incubators (We are part of Y Combinator, B Corporation, AWS, Mass Challenge, etc.) 
4. Opportunity to learn and explore the analytics and software industry  
5. Opportunity to network with people in India, Europe, and the US 
6. Opportunity to lead strategies and manage portfolios independently 
7. Opportunity to build and lead a team independently 

How to Apply 

Please email [email protected] with your resume and cover letter.