We are seeking a Technical Writer to lead and enhance our technical documentation function. This role combines hands-on content creation with team leadership, focusing on improving processes, ensuring content quality, and driving team efficiency. The ideal candidate will possess a robust technical background, particularly in distributed systems and databases, and excel at delivering precise and user-friendly documentation.

Key Responsibilities:

Technical Documentation:

• Create and refine high-quality technical content that includes user guides, release notes, FAQs, and API documentation.
  
• Simplify complex concepts into clear, concise, and user-friendly documentation.
  

Team Leadership:

• Guide and mentor, the documentation team to achieve excellence in deliverables.
  
• Conduct reviews, set priorities, and foster best practices for consistent team performance.
  

Process Optimization:

• Audit and enhance documentation workflows for improved efficiency and alignment with product releases.
  
• Drive initiatives to standardize templates and streamline processes for content quality.
  

Collaboration:

• Work closely with product and engineering teams to gather information and stay updated on product developments.
  
• Ensure content meets the specific needs of end users through a user-centric approach.
  
  
  
  

Requirements

Required skills and experience:

Technical Writing Expertise:

· Demonstrated ability to create comprehensive documentation including user guides, release notes, API documentation, and FAQs for complex enterprise software systems, with an emphasis on clarity and accuracy.

Technical Knowledge:

• Intermediate understanding of distributed systems, databases, and query languages such as SQL.
  
• Familiarity with programming concepts (e.g., Python, Java) and their application in technical documentation.
  
• Proficiency in Linux environments for command-line operations and system navigation.
  

Tools:

• Ability to Utilize tools like Git, Antora, or AsciiDoc for version-controlled, structured documentation.
  

Preferred:

• 2 to 5 years experience authoring technical documentation, preferably for software developers.
  
• Knowledge of database and enterprise software terminology.