Job Description:

Hardware Lab Engineer

You will be the onsite engineer for the San Francisco office to provide technical reproductions, deploying equipment, and inventory management. This is a cross-functional and dynamic role, where you will collaborate with various teams including, Engineering, Security, and manufacturers and build a lab that supports various situations. As a trusted expert of multiple platforms, you will be a key part of a fun and energetic team constantly pushing the boundaries of what is possible.

What we would like them to do:

• Be the technical onsite engineer to support various hardware projects
• Lab management of inventory and enabling remote access for hybrid work of DUTs
• Provide guidance on network setup and remote access to resources
• Work with cross-team stakeholders to align testing for various platforms
• Create documentation, tests, and plans to validate issues and solutions
• Understanding and enabling JTAG and UART help rework for units for engineering work
• Interface with platform QA teams to enable testing hand-off and validation of evaluations
• Travel domestically and internationally to support related projects up to 10% of the time

What they have done:

• 2+ years of quality assurance support and reproductions of issues for engineering
• 2+ year of lab management including rack and stacking, implementation, and configuration various enterprise technologies
• 2+ years of Windows and Linux experience and systems management
• Managed inventory system for production and non-production equipment including a secure scrap process
• Worked with external partners and engineering to support manufacturing lines
• Experience working with cross-functional teams and managing multiple requests and projects
• Clear communicator with the ability to simplify technical concepts
• Bonus
• 1+ year of experience performing manufacturing support in Taiwan
• Can read electrical schematics and understand functions of parts
• Able or willing to learn soldering and reworking boards, requires steady hands
• Familiar with hardware trust anchors and software supporting them
• Familiar with manufacturing process and stages (EVT, DVT, PVT, MP)
• Personality and Background:
• A clear communicator and team player
• Enjoys tinkering with the latest technologies and tech trends
• Needs to be patient and persistent in the face of challenging situations
• Be exceptionally organized and detail-oriented
• Excited about new technologies and willing to creatively solve problems
• Bachelor's Degree in Electrical Engineering, Computer Engineering, Computer Science, or equivalent experience is a plus
• A fun mnemonic for OSI layers

Minimum Requirements: (“Must have” Qualifications)

• CCNA certification
• 2-3 years’ experience

in-depth knowledge on networking