It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity. Protection Starts with People. Proofpoint. The Role and the Team Proofpoint's product licensing team is looking for a Provisioning Specialist at its HQ location in Sunnyvale, CA. The ideal candidate will be highly analytical, motivated, quick learner and a team player. In this pivotal role you will be part of a team that touches on all customers and collaborates closely with all other business units. Your day-to-day: * Process and fulfill customer orders via Proofpoint-developed tools * Collaborate with product teams to address and resolve configuration issues * Aid in developing and updating procedural documentation * Report problems or concerns promptly, effectively communicating with your manager to ensure timely resolution * Undertake any additional tasks or assignments directed by the Manager that contribute to the overall success of the team and organization * Serve as Subject Matter Expert for newly introduced products * Drive process improvement efforts What you bring to the team: * Analytical skills, which are crucial in deciphering complex product scenarios, gaining valuable insights and making informed decisions * Customer service skills are essential for building strong relationships with internal customers, understanding their needs, and delivering exceptional best in class experiences * Being a self-starter is invaluable as it demonstrates initiative, drive, and the ability to take ownership of tasks without constant direction, leading to increased productivity and success in achieving goals * An ability to flex with changing priorities, capable of handling rapid changes * A talent for critical and creative thinking * A working knowledge of Microsoft Office Applications and Microsoft Windows OS - user level * Working knowledge of ERP programs at the user level. * Effective communication skills are vital for conveying ideas clearly, fostering collaboration, and building strong relationships within the organization. * Experience with PowerBI is a plus specifically report writer with SQL expertise to create insightful and impactful data visualizations Why Proofpoint Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We're a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly 'culture-add', and we strongly encourage people from all walks of life to apply. We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpoint #LI-AN2 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 31.66 - 46.43 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 24.92 - 36.54 USD All other cities and states excluding those listed above: Base Pay Range: 23.98 - 35.17 USD